Apartment Maintenance Technician - Anson at the Lakes

AIR Communities•Charlotte, NC

17h•$24 - $27•Onsite

About The Position

AIR Communities is hiring an onsite Maintenance Technician for Anson at the Lakes, an apartment community in Charlotte, North Carolina. The technician helps provide residents with a positive living experience by completing apartment turns, responding to service requests, and performing routine maintenance and repairs. AIR Communities uses technology to help technicians prioritize work and assist residents efficiently, and provides organized shops, supportive teammates, and maintenance development programs. Responsibilities may vary according to the technician’s skills, community needs, mechanical systems, and season. The role may also involve providing technical direction and training to other technicians, supporting vendor quality, and performing move-in and move-out inspections. The position offers an expected hourly rate of $24 to $27, with pay determined by skills and experience. The schedule may be flexible and include evenings, weekends, seven-day work weeks depending on community needs and seasonality, and on-call shifts of at least one week per month.

Requirements

At least 2 years of maintenance experience, preferably in a facilities or building environment.
Proficient skills in at least two technical trades, such as plumbing, electrical, appliance repair, HVAC, or carpentry.
Ability to work a flexible schedule that may include evenings, weekends, seven-day work weeks depending on community needs and seasonality, and on-call shifts of at least one week per month.
Reliable transportation to respond to emergency service requests while on call after hours.
Ability and willingness to perform physical activity, including moving heavy equipment and machinery.
Ability to read, write, and speak English.
Detail-oriented problem solver who takes pride in fixing things right the first time.
Commitment to customer satisfaction in each interaction.
Comfort using technology to assist residents efficiently.
Strong work ethic and ability to thrive in a fast-paced environment.
Reliable team player who contributes to team success.

Nice To Haves

Maintenance experience in a facilities or building environment.
Proficiency in technical trades including plumbing, electrical, appliance repair, HVAC, or carpentry.

Responsibilities

Provide excellent service to residents and assistance to team members.
Complete basic apartment turns according to AIR’s process to prepare apartments for new residents.
Complete resident-requested repairs and routine maintenance with general direction.
Troubleshoot and repair or replace plumbing, basic electrical components, HVAC equipment, and appliances.
May provide functional or technical direction and training to other Maintenance Technicians and support development of their technical skills.
May assist with managing vendor quality.
May perform move-in and move-out inspections.

Benefits

Monthly customer service satisfaction bonuses of up to $250.
50% rent discount available at any AIR Community, subject to conditions.
Paid time off, including vacation, sick time, and 14 holidays.
Medical, dental, vision, and life insurance options.
Health savings and flexible spending account plans.
Company-paid short- and long-term disability coverage.
401(k) plan with up to 6% employer match.
Paid parental leave of up to 16 weeks.
Tuition assistance and up to 100% reimbursement for job-related certifications and licenses.
15 hours of paid community service time annually.
Commuter benefits.
Pet insurance.
Consumer discounts on various products and services.
Training and development programs, ongoing professional development, leadership training, and career growth opportunities.