Apartment Maintenance Technician - Anson at the Lakes
About The Position
AIR Communities is hiring a Maintenance Technician for Anson at the Lakes, an apartment community in Charlotte, North Carolina. This role helps create an exceptional resident experience through apartment preparation, service-request repairs, preventive maintenance, and upkeep of the community. The technician also supports inspections and vendor projects, keeps maintenance work areas organized, and provides customer service to residents and team members. The position participates in an on-call rotation and responds to after-hours emergency maintenance requests. The expected pay rate is $23.00–$26.00 per hour, with a 15% target bonus opportunity. Additional opportunities include monthly customer-service satisfaction bonuses of up to $250, career development and training, and a 50% apartment rent discount at an AIR Community, subject to applicable conditions.
Requirements
- At least 2 years of maintenance experience; apartment, residential, facilities, hotel, or commercial property maintenance experience is preferred.
- Proficient skills in at least two technical trades, including HVAC, plumbing, electrical, appliance repair, or carpentry.
- Ability to work a flexible schedule that includes evenings, weekends, holidays, and on-call shifts.
- Reliable transportation for responding to emergency service requests while on call.
- Ability to safely lift and move tools, equipment, and maintenance materials.
- Ability to read, write, and speak English.
- Comfort using technology to manage work orders and prioritize tasks efficiently.
- Detail-oriented problem-solving skills and a commitment to completing repairs correctly.
- Customer-focused approach, dependability, motivation, and ability to work in a fast-paced environment.
- Ability to contribute as a reliable member of the maintenance team.
Nice To Haves
- Maintenance experience in apartment, residential, facilities, hotel, or commercial property settings.
Responsibilities
- Complete apartment turns to prepare homes for new residents.
- Respond to resident service requests and repair plumbing, electrical, HVAC, appliances, carpentry, and other building systems.
- Troubleshoot maintenance issues and complete repairs efficiently and professionally.
- Perform preventive maintenance to maintain the community’s appearance, safety, and operation.
- Assist with move-in and move-out inspections as needed.
- Maintain organized shops, tools, equipment, and work areas.
- Support vendor projects and help ensure quality standards are met.
- Provide customer service to residents and team members.
- Participate in the on-call rotation and respond to after-hours emergency maintenance requests.
Benefits
- Competitive hourly compensation of $23.00–$26.00 and a 15% target bonus opportunity.
- Monthly customer-service satisfaction bonuses of up to $250.
- 50% apartment rent discount at any AIR Community, subject to conditions.
- Paid time off, including vacation, sick time, and 14 holidays.
- Medical, dental, vision, and life insurance options.
- HSA/FSA plans.
- Short- and long-term disability paid by the company.
- 401(k) plan with up to 6% employer match.
- Paid parental leave of up to 16 weeks.
- Tuition assistance and up to 100% reimbursement for job-related certifications and licenses.
- 15 hours of paid community-service time annually.
- Commuter benefits and pet insurance.
- Consumer discounts on various products and services.
- Ongoing professional development, leadership training, and career growth opportunities.
- Training and development programs, including the Ascend maintenance development program.
- Supportive leadership and teammates, and technology and stocked shops to support work.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
