Maintenance Technician - The Everstead at Conroe

Landmark Properties•Conroe, TX

About The Position

The Maintenance Technician assists with the community maintenance program and helps preserve the value of the asset. This customer-service-driven team player helps maintain the community’s interior and exterior physical condition. The role reports to the Maintenance Supervisor and has no direct reports. The listed duties are not all-inclusive and may be modified as community needs change. The technician assists with property maintenance and repairs, preventative maintenance, inventory monitoring, daily inspections, and community turns. The role also involves resident service and communication, completing service requests promptly, maintaining a positive community environment, and being available for weekend and after-hours emergency calls. The technician supports community safety and risk control by following emergency procedures, addressing safety and security risks, documenting relevant resident behaviors, and reporting property-condition problems to the Maintenance Supervisor and Community Manager.

Requirements

  • Two years of experience with electrical, plumbing, and appliance repair.
  • Excellent communication and people skills.

Nice To Haves

  • HVAC certification.
  • Computer literacy.

Responsibilities

  • Maintain a clean, professional, and OSHA-approved work environment.
  • Assist with property maintenance operations and repairs.
  • Assist with monitoring inventory of parts and supplies.
  • Perform preventative maintenance.
  • Report time and attendance.
  • Conduct daily inspections of the community.
  • Understand and adhere to Landmark Properties policies and procedures.
  • Maintain confidentiality of resident and company information.
  • Understand residents’ needs and expectations and strive to exceed them.
  • Develop a sense of community among residents and staff.
  • Maintain active and effective communication with residents and parents.
  • Help maintain a positive community environment for residents and associates and encourage participation in events and activities.
  • Assist the Maintenance Supervisor with organizing and implementing a successful turn.
  • Complete service requests in a timely manner.
  • Be available on weekends and after hours for emergency calls.
  • Understand, communicate, and enforce community safety, emergency, and fire evacuation policies and procedures, providing emergency response and referral services and resources.
  • Document and address resident behaviors that violate the law or community lease agreement.
  • Identify and address safety and security risks.
  • Inspect the physical condition of the property and report problems to the Maintenance Supervisor and Community Manager.
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