Maintenance Technician - The Standard at Knoxville

Landmark Properties•Knoxville, TN

About The Position

The Maintenance Technician assists with the community’s maintenance program and helps preserve the value of the asset. This customer-service-driven team player helps maintain the community’s interior and exterior physical condition and supports property maintenance operations and repairs. The position reports to the Maintenance Supervisor and has no direct reports. The role includes performing preventative maintenance, making daily inspections, monitoring parts and supply inventory, and helping ensure a clean, professional, OSHA-approved work environment. The technician supports residents and staff through effective communication, timely service-request completion, and assistance with organizing and implementing a successful turn. The technician must be available on weekends and after hours for emergency calls. The technician also helps communicate and enforce safety, emergency, and fire-evacuation procedures; provides emergency response and referral resources; documents and addresses resident behavior that violates the law or community lease; identifies safety and security risks; and reports property-condition concerns to the Maintenance Supervisor and Community Manager. The role requires adherence to company policies and procedures and confidentiality of resident and company information. The work environment may occasionally involve moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions. Noise levels are usually moderate. The job frequently involves standing, walking, sitting, handling objects, reaching, climbing or balancing, stooping, kneeling, crouching or crawling, and talking or hearing. Occasional lifting or moving of up to 50 pounds is required; close and distance vision and the ability to adjust focus are also required.

Requirements

Two years of experience with electrical, plumbing, and appliance repair.
Excellent communication and people skills.

Nice To Haves

HVAC certification.
Computer literacy.

Responsibilities

Maintain a clean, professional, and OSHA-approved work environment.
Assist with property maintenance operations and repairs.
Help monitor inventory of parts and supplies.
Perform preventative maintenance.
Report time and attendance.
Make daily inspections of the community.
Understand and follow company policies and procedures.
Protect the confidentiality of resident and company information.
Understand residents’ needs and expectations and work to exceed them.
Develop a sense of community among residents and staff.
Maintain active and effective communication with residents and parents.
Promote a positive community environment for residents and associates and encourage participation in events and activities.
Assist the Maintenance Supervisor with organizing and implementing a successful turn.
Complete service requests in a timely manner.
Be available on weekends and after hours for emergency calls.
Understand, communicate, and enforce community safety, emergency, and fire-evacuation policies and procedures.
Provide emergency response and referral services and resources.
Document and address resident behaviors that violate the law or community lease agreement.
Identify and address safety and security risks.
Inspect the property’s physical condition and report problems to the Maintenance Supervisor and Community Manager.