Maintenance Technician - The Standard at Knoxville

Landmark Properties•Knoxville, TN

About The Position

The Maintenance Technician assists with the community’s maintenance program to preserve the value of the property. This role helps maintain the community’s interior and exterior physical condition and is expected to be a customer-service-driven team player. The position reports to the Maintenance Supervisor and has no direct reports. The technician assists with property maintenance operations and repairs, preventative maintenance, inventory monitoring, inspections, and community turn preparation. The role also supports resident service, communication, community activities, and timely completion of service requests. Weekend and after-hours availability is required for emergency calls. The employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions. Noise levels are usually moderate. The role frequently involves standing, walking, sitting, using hands, reaching, climbing or balancing, stooping, kneeling, crouching, crawling, and talking or hearing. Occasional lifting or moving of up to 50 pounds is required. Specific vision abilities include close and distance vision and the ability to adjust focus.

Requirements

Two years of experience with electrical, plumbing, and appliance repair.
Excellent communication and people skills.

Nice To Haves

HVAC certification preferred.
Computer literacy preferred.

Responsibilities

Maintain a clean, professional, OSHA-approved work environment.
Assist with maintenance operations and repairs of the property.
Assist with monitoring inventory of parts and supplies.
Perform preventative maintenance.
Report time and attendance.
Make daily inspections of the community.
Understand and adhere to Landmark Properties policies and procedures.
Maintain confidentiality of resident and company information.
Understand residents’ needs and expectations and work to exceed them.
Develop a sense of community among residents and staff.
Maintain active and effective communication with residents and parents.
Help maintain a positive community environment for residents and associates and encourage participation in events and activities.
Assist the Maintenance Supervisor with organizing and implementing a successful turn.
Ensure service requests are completed in a timely manner.
Be available on weekends and after hours for emergency calls.
Understand, communicate, and enforce community safety, emergency, and fire evacuation policies and procedures, providing emergency response and referral services and resources.
Document and address resident behaviors that violate the law or community lease agreement.
Identify and address safety and security risks.
Inspect the physical condition of the property and report problems to the Maintenance Supervisor and Community Manager.