Maintenance Technician - The Everstead at Conroe

Landmark Properties•Conroe, TX

About The Position

The Maintenance Technician assists with the community maintenance program and helps preserve the value of the asset. The role supports the upkeep of the community’s interior and exterior physical condition and requires a customer-service-driven team player. The Maintenance Technician reports to the Maintenance Supervisor and has no direct reports. Responsibilities may be modified as community needs change. The employee helps maintain a clean, professional, OSHA-approved work environment; supports property maintenance and repairs; monitors parts and supply inventory; performs preventative maintenance; reports time and attendance; and conducts daily community inspections. The role also requires following company policies and protecting the confidentiality of resident and company information. The Technician works to understand and exceed residents’ expectations, foster a sense of community, communicate effectively with residents and parents, and support a positive environment for residents and associates. The role assists with organizing and implementing successful turns and ensures service requests are completed promptly. Availability on weekends and after hours is required for emergency calls. The Technician communicates and enforces safety, emergency, and fire-evacuation procedures; provides emergency response and referral resources; documents and addresses resident behavior that violates the law or lease agreement; identifies safety and security risks; and inspects the property, reporting problems to the Maintenance Supervisor and Community Manager.

Requirements

Two years’ experience with electrical, plumbing, and appliance repair.
Excellent communication and people skills.

Nice To Haves

HVAC certification.
Computer literacy.

Responsibilities

Maintain a clean, professional, OSHA-approved work environment.
Assist with maintenance operations and property repairs.
Assist with monitoring inventory of parts and supplies.
Perform preventative maintenance.
Report time and attendance.
Make daily inspections of the community.
Understand and follow company policies and procedures; protect confidential resident and company information.
Understand residents’ needs and expectations and work to exceed them.
Develop a sense of community among residents and staff, and maintain effective communication with residents and parents.
Encourage participation in community events and activities and support a positive environment for residents and associates.
Assist the Maintenance Supervisor with organizing and implementing a successful turn.
Complete service requests in a timely manner.
Be available on weekends and after hours for emergency calls.
Communicate and enforce community safety, emergency, and fire-evacuation policies and procedures; provide emergency response and referral services and resources.
Document and address resident behaviors that violate the law or the community lease agreement.
Identify and address safety and security risks.
Inspect the property’s physical condition and report problems to the Maintenance Supervisor and Community Manager.