Maintenance Technician - Island Oaks

NDM Hospitality Services•Jacksonville, FL

7d•Onsite

About The Position

Island Oaks Tiny Homes, RV & Camping Resort is seeking a skilled, dependable, hospitality-focused Maintenance Technician to maintain the resort’s appearance, functionality, safety, and guest readiness. This hands-on role covers accommodations, infrastructure, amenities, utility systems, common areas, grounds, and operational equipment. The technician performs routine, preventive, and emergency maintenance and works closely with the Maintenance & Facilities Manager to ensure facilities meet Guest Ready and Rent Ready standards while supporting resort operations and preserving assets. The role includes maintaining tiny homes and other guest accommodations; campground and RV-site systems; resort amenities and grounds; building and utility systems; and maintenance equipment. The technician conducts inspections, completes work orders and guest service requests, supports improvement projects, keeps maintenance records and inventory organized, follows safety procedures, and responds to operational emergencies. The position also involves courteous interaction with guests, residents, vendors, and colleagues across resort departments.

Requirements

High school diploma or GED required.
Minimum 2 years of maintenance experience required.
Working knowledge of HVAC, plumbing, electrical systems, appliance repair, general carpentry, painting and drywall repair, preventive maintenance programs, grounds maintenance, general construction methods, hand and power tools, and building systems and facility operations.
Strong troubleshooting and diagnostic skills.
Strong time management and organizational skills, with the ability to prioritize multiple projects and work orders.
Strong attention to detail and ability to work independently with minimal supervision as well as collaboratively with a team.
Strong communication and interpersonal skills and a customer-service mindset.
Positive attitude, willingness to learn, dependability, and strong work ethic.
Ability to adapt to a fast-paced hospitality environment.
Ability to lift, carry, push, and pull up to 75 pounds.
Ability to stand, walk, bend, kneel, climb ladders, and perform physical labor for extended periods.
Ability to work indoors and outdoors in all weather conditions, including heat, humidity, rain, and cold temperatures.
Ability to work safely around maintenance equipment, machinery, and utility systems, including in confined spaces and elevated areas when necessary.
Valid driver’s license and acceptable driving record.
Must be available to work weekends, holidays, flexible schedules, and emergency call-outs as business needs require.

Nice To Haves

Technical or vocational training in maintenance, HVAC, electrical, plumbing, construction, or related trades.
3 or more years of experience in RV resorts, campgrounds, hospitality, hotels, vacation rentals, multifamily communities, property management, facilities maintenance, or outdoor recreation facilities.
EPA Universal Certification.
Certified Pool Operator (CPO) certification.
OSHA 10 Certification.
HVAC certification.
Electrical certification.
Plumbing certification.
CPR / First Aid certification.
Forklift certification.
Small Engine Repair certification.

Responsibilities

Perform maintenance and repairs on tiny homes, guest accommodations, bathhouses, laundry facilities, clubhouses, offices, maintenance buildings, and other resort facilities.
Troubleshoot and repair HVAC, plumbing, electrical systems, appliances, doors, windows, fixtures, flooring, drywall, painting, and carpentry.
Inspect accommodations and buildings, complete guest service requests and work orders, and maintain Guest Ready and Rent Ready standards.
Support renovations, installations, and improvement projects throughout the resort.
Maintain RV sites and campground facilities, including RV pedestal connections, utility hookups, site furnishings, picnic areas, fire pits, fencing, signage, pathways, and other infrastructure.
Maintain and repair resort amenities and grounds, including pools, recreational areas, clubhouses, dog parks, playgrounds, outdoor gathering areas, walking paths, parking areas, roadways, and landscaping features.
Perform pressure washing, debris removal, seasonal maintenance, irrigation inspections, and minor irrigation repairs; support landscaping and curb appeal initiatives.
Execute preventive maintenance schedules, inspect building systems, identify potential repairs, recommend corrective actions, and maintain accurate maintenance records.
Assist with water, sewer, irrigation, electrical, exterior lighting, propane, and RV utility systems; monitor utility performance and report or troubleshoot service issues.
Safely operate and maintain maintenance equipment and utility vehicles; perform minor repairs and routine maintenance on golf carts, utility vehicles, small engines, power equipment, and tools.
Keep maintenance shops and storage areas clean and organized, and assist with tracking tools, equipment, supplies, and replacement parts.
Follow OSHA regulations and company safety policies, identify hazards, use PPE, and operate ladders, tools, vehicles, and equipment safely.
Participate in safety meetings, emergency preparedness training, and property drills; assist with storm preparation, recovery, and emergency response.
Interact professionally and courteously with guests, homeowners, residents, vendors, and team members, and respond promptly to guest concerns.
Collaborate with Front Desk, Housekeeping, Operations, Activities, Food & Beverage (if applicable), and management teams.
Support special events, peak occupancy periods, and operational projects while representing Island Oaks with a hospitality-first attitude.