Maintenance Technician - Island Oaks

NDM Hospitality Services•Jacksonville, FL

About The Position

The Maintenance Technician performs routine, preventive, and emergency maintenance throughout Island Oaks Tiny Homes, RV & Camping Resort. The role maintains tiny homes, guest accommodations, RV sites, campground facilities, utility systems, common areas, recreational amenities, grounds, and operational equipment. Working closely with the Maintenance & Facilities Manager, the technician helps ensure accommodations and facilities meet Guest Ready and Rent Ready standards while supporting daily operations and preserving resort assets. This hands-on position includes troubleshooting and repairing building systems and fixtures, inspecting accommodations and facilities, completing work orders, maintaining campground infrastructure and amenities, supporting utility systems, and keeping maintenance equipment and inventory organized. The technician also follows safety and compliance procedures, supports emergency preparedness and response, and interacts professionally with guests, residents, vendors, and coworkers. The role requires physical work indoors and outdoors in varied weather and availability for weekends, holidays, flexible schedules, and emergency call-outs as business needs require.

Requirements

High school diploma or GED.
At least 2 years of maintenance experience.
Working knowledge of HVAC, plumbing, electrical systems, appliance repair, general carpentry, painting and drywall repair, preventive maintenance, grounds maintenance, general construction methods, hand and power tools, and building systems and facility operations.
Strong troubleshooting and diagnostic skills.
Strong time management and organizational skills, with the ability to prioritize multiple projects and work orders.
Attention to detail and ability to work independently with minimal supervision as well as collaboratively on a team.
Strong communication and interpersonal skills and a customer-service mindset.
Positive attitude, willingness to learn, dependability, and a strong work ethic.
Ability to adapt to a fast-paced hospitality environment.
Ability to lift, carry, push, and pull up to 75 pounds.
Ability to stand, walk, bend, kneel, climb ladders, and perform physical labor for extended periods.
Ability to work indoors and outdoors in varied weather, including heat, humidity, rain, and cold temperatures.
Ability to work safely around maintenance equipment, machinery, and utility systems, and comfort working in confined spaces and elevated areas when necessary.
Valid driver's license and acceptable driving record.
Availability to work weekends, holidays, flexible schedules, and emergency call-outs as business needs require.

Nice To Haves

Technical or vocational training in maintenance, HVAC, electrical, plumbing, construction, or related trades.
3 or more years of experience in RV resorts, campgrounds, hospitality, hotels, vacation rentals, multifamily communities, property management, facilities maintenance, or outdoor recreation facilities.
EPA Universal Certification.
Certified Pool Operator (CPO) certification.
OSHA 10 Certification.
HVAC, electrical, or plumbing certification.
CPR / First Aid certification.
Forklift certification.
Small Engine Repair certification.

Responsibilities

Perform maintenance and repairs on tiny homes, guest accommodations, bathhouses, laundry facilities, clubhouses, offices, maintenance buildings, and other resort facilities.
Troubleshoot and repair HVAC, plumbing, electrical systems, appliances, doors and windows, fixtures and hardware, flooring, drywall, paint, and carpentry.
Inspect accommodations and buildings, identify maintenance concerns, complete work orders, and maintain Guest Ready and Rent Ready conditions.
Support renovation, installation, and improvement projects throughout the resort.
Maintain RV sites and campground facilities, including RV pedestal connections, electrical, water, sewer, and utility hookups.
Repair site furnishings, picnic areas, fire pits, fencing, signage, pathways, and campground infrastructure.
Maintain and repair pools, recreational areas, clubhouse facilities, dog parks, playgrounds, outdoor gathering areas, walking paths, parking areas, roadways, and landscaping features.
Perform pressure washing, debris removal, seasonal property maintenance, irrigation inspections, and minor irrigation repairs; support landscaping and curb appeal.
Execute preventive maintenance schedules, inspect major building systems, report deficiencies, recommend corrective action, and maintain accurate maintenance records.
Support asset preservation efforts intended to extend the life of equipment and facilities.
Assist with water distribution, sewer, irrigation, electrical, exterior lighting, propane, and RV utility systems; monitor performance and report or troubleshoot service issues.
Safely operate and maintain maintenance equipment and utility vehicles; perform routine maintenance and minor repairs on golf carts, utility vehicles, small engines, power equipment, and tools.
Keep maintenance shops and storage areas clean and organized; help track tools, equipment, supplies, and replacement parts and ensure equipment is stored and maintained properly.
Follow OSHA regulations and company safety policies, report hazards, use PPE, and operate ladders, tools, vehicles, and equipment safely.
Participate in safety meetings, emergency preparedness training, and property drills; assist with storm preparation and recovery and emergency response.
Provide courteous, professional service to guests, homeowners, residents, vendors, and team members, and respond promptly to guest concerns.
Collaborate with front desk, housekeeping, operations, activities, food and beverage as applicable, and management teams.
Support special events, peak occupancy periods, and operational projects while representing the resort with a hospitality-first attitude.