Maintenance Technician Full Ti-105010

ESA Management • Sanford, FL

2d

About The Position

The Maintenance Technician is responsible for providing a strong experience for guests and associates by keeping property equipment functioning, premises in pristine condition, and guest rooms in good repair. The technician completes tasks outlined in the Green Shield Binder and assigned by management or the Regional Asset Manager, in a timely manner and in accordance with company standards.

The role works with minimal supervision, responds to guest requests, carries out cleaning and maintenance duties, performs repairs and preventive maintenance, and maintains required inspection records. It also involves maintaining tools and work areas, ensuring fire-safety equipment is operational and compliant, following safety policies, assisting with emergencies when requested, and monitoring outside vendors as directed. Other hotel-cleaning duties may be assigned.

Requirements

• High school diploma or GED; or one to three months of related experience and/or training; or an equivalent combination of education and experience.
• Read and speak English proficiently and interact with guests, associates, and outside vendors.
• Understand and follow safety rules, operating and maintenance instructions, procedure manuals, and company guidelines and standards.
• Write routine reports and correspondence.
• Perform basic arithmetic using whole numbers, common fractions, and decimals, and use units of measurement for weight, volume, and distance.
• Apply good judgment and assist with resolving guest issues in accordance with company policies.
• Ability to perform the described physical and environmental duties, including occasionally pushing or pulling objects weighing up to 50 pounds.

Responsibilities

• Demonstrate commitment to providing the best possible experience for guests and associates.
• Work with minimal supervision and complete essential duties to satisfaction and company standards.
• Respond to guest requests and follow through in accordance with company guidelines and procedures.
• Clean areas outside guest rooms, including building interiors and exteriors, grounds, walkways, stairwells, driveways, and parking areas; remove snow or ice from walkways where applicable.
• Complete work-order repairs promptly and professionally, following the Green Shield Binder process.
• Perform preventive maintenance inspections and repairs as outlined in the Green Shield Binder.
• Follow the Green Shield Inspection schedule and workflow, using SOPs to complete tasks to company standards.
• Maintain required records, including guest-room preventive-maintenance deficiencies, PM room inspections, life-safety inspections, elevator inspections, and non-guest-room deficiency logs.
• Keep the maintenance room organized and clean, safeguard tool inventory, and ensure tools are in good working condition.
• Keep boiler, electrical, HVAC, and fire-sprinkler rooms clean and organized in accordance with company standards and local ordinances.
• Ensure fire-safety equipment is operational and inspections are current and compliant with company standards and local ordinances.
• Comply with ESA safety and security policies and procedures, including OSHA and ADA requirements.
• Where applicable, maintain pools or spas in accordance with ESA policies, procedures, and local ordinances.
• Handle or assist with property or sister-site emergencies when asked by management.
• Monitor and follow up with outside vendors when directed by management.
• Assist with hotel cleaning as assigned, including the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells, and common areas; maintain overall hotel cleanliness.
• Perform other duties assigned by the management team.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Health care and dependent care flexible spending accounts
• Employer-paid basic life and AD&D insurance
• Employer-paid long-term disability
• Optional employee-paid voluntary benefits, including short-term disability buy-up, long-term disability, supplemental life insurance, and dependent life insurance
• 401(k) savings plan
• Paid time off
• Employee Assistance Program (EAP)
• Employee perks program offering discounts to major companies
• Weekly pay
• Competitive wages
• Employee recognition programs
• Great working environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED