Maintenance Technician II

Fairfield•Milford, MA

About The Position

The Maintenance Technician II is responsible for supporting the day-to-day operation and upkeep of Hawkley Apartments, a 260-unit residential community. The role includes completing daily maintenance and repairs, diagnosing and addressing electrical, plumbing, and appliance issues, and preparing vacant apartments for incoming residents. The technician helps maintain the safety, cleanliness, and appearance of the property and its pool areas, and participates in an emergency on-call rotation. The position also involves inspecting buildings, grounds, and common-area systems; communicating with vendors and contractors; reporting inventory needs and potential liabilities; following company policies and safe work practices; and assisting with resident notices and emergency response. The role requires customer service, independent work, a flexible schedule, and availability for after-hours on-call emergencies. Fairfield describes a collaborative, supportive work environment and offers training, coaching, and mentoring to support career development. The listed hourly pay range is $22.41–$29.13, with offers varying according to skills, education, experience, location, and job complexity. Eligible full-time associates may receive paid time off, paid holidays and sick days, paid volunteer time, matched 401(k), medical, dental and vision insurance, a flexible spending account, and life insurance.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license.
  • At least one year of experience in property management maintenance, other building maintenance, or a related trade.
  • Ability to read, write, understand, and communicate in English.
  • General computer skills, including operating a mobile device.
  • Strong attention to detail, organizational, time-management, and problem-solving skills.
  • Superior customer service skills, including the ability to manage difficult customers and situations.
  • Working knowledge of plumbing, electrical, and appliance repair.
  • Professional verbal and written communication skills.
  • Ability to work independently.
  • Ability to be on-call for after-hours emergencies.
  • Ability to work a flexible schedule, including weekends, evenings, and holidays.

Responsibilities

  • Perform daily maintenance and repairs involving electrical systems, plumbing, and appliances.
  • Respond promptly to maintenance requests.
  • Prepare vacant apartments for new residents using the Make Ready Checklist.
  • Maintain the property's exterior and pool areas.
  • Inspect buildings and grounds for safety and cleanliness.
  • Conduct regular inspections of common-area systems.
  • Communicate with vendors and contractors.
  • Report inventory needs and potential liabilities.
  • Ensure compliance with Fairfield policies and procedures.
  • Respond to on-call emergencies and assist with resident notices.
  • Follow safe work practices and participate in training.

Benefits

  • Paid time off, paid holidays, and sick days.
  • Paid time off for volunteering activities (optional).
  • Matched 401(k).
  • Medical, dental, and vision insurance.
  • Flexible spending account.
  • Life insurance.
  • Training, coaching, and mentoring for career development.
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