Maintenance Technician II

Hilton Grand Vacations•Las Vegas, NV
•Onsite

About The Position

The Maintenance Technician II maintains guestrooms, public spaces, and back-of-house areas at the Hilton Grand Vacations Flamingo Property in Las Vegas, keeping the property attractive and in good repair. The role focuses on guest relations and problem resolution, with responsibility for performing repairs, maintaining equipment, carrying out preventive maintenance, and ensuring positive interactions with guests, owners, and team members. The technician also communicates with engineering leadership, supports other maintenance staff on special projects, and keeps detailed records in English.

Requirements

  • Effective verbal and written communication skills, including the ability to communicate well with guests in English.
  • At least 2 years of experience in facilities maintenance.
  • Ability to climb stairs and work on ladders up to 40 feet.
  • Ability to push and pull up to 100 pounds and lift and carry up to 50 pounds.
  • Ability to grasp, stoop, and reach overhead, with or without reasonable accommodations.
  • Ability to work various hours and shifts, including weekends and public holidays.

Nice To Haves

  • CPO-Certified Pool Operator; the posting also states this is required to maintain pool and spa needs.

Responsibilities

  • Maintain guestrooms, public spaces, and back-of-house areas in good repair and appearance.
  • Perform painting, drywall, staining, texturing, and touch-up repairs.
  • Interact with guests to resolve problems and respond to requests to ensure satisfaction.
  • Troubleshoot and repair basic appliances and air-conditioning controls, including changing filters.
  • Troubleshoot plumbing fixtures, clean drains, unclog toilets and sinks, and replace faulty plumbing components.
  • Maintain guestroom and public-space equipment.
  • Replace caulk and repair tile, grout, doors, locking mechanisms, and hinges.
  • Inspect rooms for pest intrusion and inspect or replace cosmetic appliance components.
  • Replace light bulbs and ballasts and perform minor electrical repairs.
  • Repair closet and drapery tracks; replace furniture; stain furniture and repair nicks and gouges.
  • Replace remote-control batteries.
  • Implement scheduled preventive maintenance.
  • Maintain the accurate functioning of equipment and tools.
  • Maintain clear communication with engineering leadership.
  • Assist other maintenance staff with special projects and support coworkers as needed.
  • Keep detailed records in English for logs and inspection sheets.
  • Ensure interactions with owners, guests, and team members are positive and memorable.

Benefits

  • Day 1 eligibility for health benefits, including medical, dental, and vision options.
  • Recognition programs and rewards.
  • Travel discounts program.
  • Paid vacation and paid sick days.
  • Employee assistance program supporting physical and mental wellbeing.
  • 401(k) program with company match.
  • Tuition reimbursement programs.
  • Employee stock purchase program.
  • Learning and advancement opportunities.
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