Maintenance Tech II

Abode•Hayward, CA

17d•Onsite

About The Position

The Maintenance Technician II performs highly skilled and specialized maintenance work and organizes, coordinates, and manages the maintenance program for a newly constructed community. The role is responsible for property condition and appearance, timely work-order service, quality unit make-ready and turnover, safety practices, and cost-effective inventory control. The position requires knowledge of Yardi property-management software and Microsoft Office. The technician must be available for 24-hour on-call duty and/or an on-call rotation. The role involves diagnosing and completing maintenance and repairs, inspecting units and common areas, coordinating vendors, maintaining equipment and inventory, keeping accurate records, and communicating repair and renovation updates. The technician is expected to follow applicable safety procedures, company standards, housing quality standards, and building codes, while treating residents, coworkers, vendors, and visitors respectfully and without discrimination.

Requirements

High school diploma or equivalent (GED).
Three years of experience in unit turnover, hotel maintenance, or residential maintenance.
Use of a personal vehicle, a valid California driver’s license, current auto insurance, and a clean DMV record.
Excellent verbal and written communication skills in English, organizational skills, and time-management skills.
Strong analytical and problem-solving skills and meticulous attention to detail.
Ability to work independently and collaboratively, sometimes under the direction of facility collaborators.
Advanced knowledge and experience in plumbing, electrical work, and carpentry.
Advanced knowledge and experience repairing sheetrock, door frames, door locks, and cabinetry.
Experience troubleshooting apartment-related problems, including appliances and minor electrical or mechanical issues.
Experience with quality control and health and safety regulations for residential maintenance and industrial/commercial equipment.
Ability to work tactfully in a fast-paced environment, respect confidentiality, and work with diverse populations, including people with various disabilities.
Visual acuity sufficient to inspect the property and units.
Ability to operate and maintain a variety of maintenance and janitorial power tools and equipment.
Proficiency with Microsoft Office programs, systems, and platforms.
Ability to learn and use required mobile devices and business-related applications.
Availability for 24-hour on-call duty and/or an on-call rotation.

Responsibilities

Diagnose and perform major, minor, and routine maintenance and repairs promptly and professionally according to housing quality standards.
Ensure service requests are completed daily, follow up on completed requests, and respond to after-hours emergency calls.
Inspect vacant units and perform or oversee make-ready and turnover work.
Inform or recommend to the property manager needed property services and repairs.
Inspect the property exterior daily and ensure common areas are maintained.
Complete or oversee preventive maintenance schedules and capital improvement needs, and maintain accurate records.
Maintain the appearance of the shop and manage equipment and parts inventory.
Coordinate with outside vendors as needed, ensure work is performed safely and to specifications, and maintain product warranties.
Accurately update work orders in property-management software and report daily repair and renovation activity to management and superiors.
Comply with company standards, safety and emergency procedures, and applicable state and local building codes and standards.
Attend required online and in-person job-specific and agency-wide training.
Promote positive relationships, cooperation, and teamwork among staff and others in the organization.
Treat residents, staff, vendors, and visitors respectfully and courteously, and treat residents in a nondiscriminatory manner.