Maintenance Tech II

The Goodman Group and Affiliates•BURNSVILLE, MN

1d•Onsite

About The Position

The Maintenance Technician II maintains and improves the apartment community’s physical condition and appearance while providing responsive, high-quality service to residents. The role involves diagnosing and repairing problems throughout apartments, buildings, equipment, grounds, and common areas; preparing vacant apartments for occupancy; completing service requests and preventive maintenance; and keeping accurate records of work, inventories, and materials. The technician also helps support occupancy and financial goals through productive, cost-conscious work without compromising quality. The position includes electrical, HVAC, plumbing, appliance, carpentry, painting, cleaning, groundskeeping, and related maintenance. Duties may include snow and ice removal, pool or spa equipment maintenance where applicable, changing locks, inspecting apartments and common areas, and overseeing contractors. The technician must follow safety requirements, applicable building codes, Fair Housing laws, and company procedures, and interact professionally with residents, vendors, and coworkers. This role has no supervisory responsibilities. It requires work in indoor and outdoor conditions, including inclement weather, and may involve more than 40 hours per week, weekends, holidays, overtime, on-call duties, and emergency callbacks. The community is Willoway Apartments, a 108-unit property in Burnsville, Minnesota.

Requirements

High school diploma or GED equivalent.
Two years of prior general maintenance experience, or an equivalent combination of education and experience.
Boiler license, Pool Operator’s License, and/or EPA certification required.
Reliable transportation.
Ability to attend and pass company-paid certification courses, such as pool operator, boiler license, and EPA certification courses.
Ability to perform the essential job functions with or without reasonable accommodation.
Ability to understand and communicate written and verbal directions and follow safety instructions for cleaning supplies.
Regular attendance, reliability, and punctuality during scheduled hours.
Ability to work nights and weekends upon request, including at the beginning and end of the month.
Ability to work overtime as needed and be available on an on-call basis.
Availability on the last and first day of the month for apartment turns.
Outstanding customer service skills.
Strong organization and attention to detail.
Ability to work independently and manage time effectively.
Ability to read, write, and communicate with internal and external customers.
Ability to supply and use personal daily tools as needed.
Ability to work more than 40 hours per week and on weekends and holidays as necessary.
Ability to work indoors and outdoors in varied weather, including inclement weather, and respond to emergency callbacks.
Ability to sit, stoop, kneel, climb stairs, crawl, lift, push, or pull objects weighing up to 50 pounds, talk, and hear.
Ability to walk, stand, use hands to handle or feel objects, and reach with hands and arms.

Responsibilities

Maintain the physical condition and appearance of the property in accordance with company standards and applicable laws by diagnosing problems, making repairs, documenting work, and following up.
Troubleshoot and repair appliances, HVAC systems, plumbing, and electrical systems.
Prepare unoccupied apartments for move-in, including repairs, painting, cleaning, and other make-ready work within established turnover timeframes.
Complete maintenance service requests, document their status, and ensure appropriate follow-through.
Perform electrical repairs and install ceiling fans and indoor and outdoor light fixtures.
Repair air conditioners, heating units, and refrigeration units; use refrigerant recovery equipment only with proper certification.
Perform plumbing work, including clearing stoppages, repairing or replacing fittings, faucets, and toilets, and completing minor re-piping and copper-pipe soldering.
Replace or repair glass, tile, carpet, screens, garbage disposals, fixtures, appliances, draperies, and locks.
Perform carpentry and repairs to doors, windows, closet doors, shelves, concrete steps, stoops, patios, fencing, and signage.
Paint and decorate apartments, hallways, and other areas as directed by management.
Oversee subcontractors hired to work at the community.
Maintain grounds and common areas, including lighting, snow and ice removal, trash removal, and vehicle maintenance.
Replace apartment locks as necessary and on recently vacated units, outside doors, and outbuildings to maintain community security.
Troubleshoot and maintain indoor or outdoor pool and spa equipment where applicable, with proper certification.
Use materials and maintenance equipment efficiently and contribute to financial goals through productivity and cost awareness.
Perform scheduled preventive maintenance according to manufacturer recommendations and operating manuals, including on boilers, water heaters, lawn equipment, and vehicles.
Maintain accurate records of preventive maintenance, service requests, and inventories, including invoices.
Periodically inspect occupied and unoccupied apartments, buildings, and common areas and perform repairs or other requested work.
Attend and participate in required or requested training seminars and maintain shop and storage areas in neat, orderly, working condition.
Stay informed about changing building codes and discuss their potential impact on the community with the Property Manager.
Interact positively with residents, support resident satisfaction, and represent the community with professionalism and integrity.
Contribute to the cleanliness and curb appeal of the community.
Comply with Fair Housing requirements, OSHA standards, and company safety policies.
Assist the Property Manager and other team members with special projects or requests and perform other duties as assigned.