Maintenance Tech II

The Goodman Group, LLC•Burnsville, MN

2d•Onsite

About The Position

As a Maintenance Technician II, you will provide service to residents by maintaining and improving the overall appearance and condition of the property. The role involves diagnosing problems, making repairs, documenting work, and following up to ensure the physical aspects of the apartment community meet company standards and applicable laws. You will maintain apartments, buildings, grounds, equipment, and common areas; prepare unoccupied apartments for move-ins; and support residents and team members with maintenance needs. The position performs a broad range of maintenance work, including troubleshooting and repairing appliances, HVAC systems, plumbing, electrical systems, and other equipment; painting and carpentry; completing service requests and preventive maintenance; and maintaining grounds and common areas. The employee also oversees subcontractor work, keeps accurate records and inventories, maintains shop and storage areas, and supports property goals while following safety, Fair Housing, and company policies. This position works more than 40 hours per week and may require work on weekends and holidays, on-call availability, overtime, and callback during emergencies. Work takes place indoors and outdoors in varying weather, including inclement weather. The employee must supply and use their own daily tools as needed. The role has no supervisory responsibilities.

Requirements

High school diploma or GED equivalent.
Two years of prior general maintenance experience, or a combination of education and experience.
Boiler license, Pool Operator’s License, and/or EPA certification required.
Reliable transportation required.
Ability to attend and pass company-paid certification courses, such as pool operator, boiler-license, and EPA certification courses.
Ability to perform essential job functions, with or without reasonable accommodations.
Ability to understand and communicate written and verbal directions.
Ability to read and follow safety instructions for cleaning supplies.
Regular attendance, reliability, and punctuality during scheduled hours.
Ability to work nights and weekends upon request, particularly at the beginning and end of the month.
Must be able to work overtime as needed and on an on-call basis.
Must be available on the last and first day of the month for apartment turns.
Strong customer service skills.
Well organized with excellent attention to detail.
Ability to work independently with excellent time-management skills.
Ability to read, write, and communicate with internal and external customers.
Physical ability to sit, stoop, kneel, climb stairs, crawl, and lift, push, or pull objects weighing up to 50 pounds; frequently walk, stand, use hands, handle or feel objects, and reach with hands and arms.
Vision abilities including close, distance, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Diagnose maintenance problems, make repairs, document accomplishments, and perform follow-up to ensure apartments meet company standards and applicable laws.
Troubleshoot and repair appliances, HVAC systems, plumbing, and electrical systems.
Prepare unoccupied apartments for occupancy, including electrical, HVAC, EPA-related, plumbing, carpentry, appliance, cleaning, painting, and miscellaneous maintenance work.
Assist the Property Manager and other team members with special projects or requests.
Perform maintenance duties that contribute to occupancy goals and a quality resident experience.
Complete maintenance service requests, document their status, and ensure appropriate follow-through.
Perform electrical repairs on appliances, fixtures, switches, and outlets; install ceiling fans and indoor and outdoor light fixtures.
Repair air conditioners, heating units, and refrigeration units; use refrigerant recovery equipment only with proper certification.
Perform plumbing work, including clearing stoppages, repairing or replacing fittings, faucets, and toilets, and completing minor re-piping and copper-pipe soldering.
Replace broken glass, tile, carpet, screens, garbage disposals, fixtures, appliances, draperies, and locks.
Perform carpentry, including repairing or replacing doors, windows, closet doors, and building shelves.
Repair concrete steps, stoops, patios, fencing, and signage as required.
Paint and decorate apartments and hallways as directed by management.
Complete apartment make-ready procedures for move-ins within established turnover timeframes.
Oversee subcontractors hired to work at the community.
Maintain grounds and common areas, including lighting, snow removal, trash removal, and vehicle maintenance.
Remove snow and ice using snow blowers, shovels, salt, and picks on sidewalks, walkways, parking lots, and common spaces.
Replace locks on rental apartments as necessary, including recently unoccupied units, outside doors, and outbuildings, to maintain community security.
Troubleshoot and maintain indoor or outdoor pool or spa equipment where applicable, with required certification for pool equipment maintenance.
Support financial goals through productivity and cost awareness without compromising quality.
Control materials and use maintenance equipment efficiently.
Perform scheduled maintenance on equipment according to manufacturer recommendations and operating manuals, including boilers, water heaters, lawn equipment, and vehicles.
Maintain accurate preventive-maintenance, service-request, and inventory records, including invoices.
Periodically inspect occupied and unoccupied apartments, buildings, and common areas and perform repairs and other duties as needed or requested.
Attend and participate in required or requested training seminars.
Keep shop and storage areas neat, orderly, and in working condition.
Stay informed about changing building codes and discuss potential impacts with the Property Manager.
Interact positively with residents and represent the community with professionalism and integrity.
Contribute to the cleanliness and curb appeal of the community.
Comply with Fair Housing rules and regulations, OSHA standards, and company safety policies.
Perform other duties as assigned.