Maintenance Tech II

Island Hospitality Management•Durham, NC

About The Position

The Maintenance Technician II inspects, repairs, and maintains a variety of hotel systems and equipment to keep buildings and common areas in good condition. The role requires practical problem-solving, attention to detail, adherence to health and safety guidelines, and the ability to work independently or as part of a team. Candidates complete an online technical assessment at the property following an in-person interview. Flexible scheduling may be required, and weekly hours vary based on occupancy, season, staffing, and other factors; a specific number of weekly hours is not guaranteed. The technician performs complex diagnostics and repairs across hotel systems, supports building and safety compliance, preserves the property, and participates in preventative maintenance. The role may involve independent shifts, night or weekend duty, and responding to off-hours emergencies. It also assists with training and mentoring Maintenance Technician I team members. Island Hospitality offers a formal training and development program intended to support employee growth. The position is listed as full-time or part-time and pays $20.00; the posting does not specify a pay period.

Requirements

Three to five years of hands-on hotel engineering or maintenance experience.
Advanced diagnostic and repair skills in commercial HVAC/PTAC systems, commercial plumbing, complex electrical systems up to 277/480V, kitchen and laundry equipment, and pool/spa chemistry.
Ability to troubleshoot commercial plumbing systems, including water heaters, boiler loops, and main lines.
Ability to work effectively as a team member and independently, with initiative and a desire for achievement.
Ability to anticipate, prevent, identify, and solve workplace problems.
Ability to work well in stressful situations.
Ability to complete work orders in a timely manner.
Availability and approachability for guests while providing excellent guest service.
Ability and willingness to respond to emergency situations on short notice.
Knowledge of hotel emergency procedures.
Ability to stand, sit, or walk for extended periods.
Ability to lift and/or move up to 10 pounds regularly and up to 25 pounds frequently.

Nice To Haves

Active CPO Certification is highly desired.
EPA Universal or Type II Certification is highly desired.

Responsibilities

Inspect, repair, and maintain hotel systems, equipment, buildings, and common areas.
Troubleshoot complex systems, including HVAC cooling coils, compressor failures, water pressure issues, circuit breakers, and commercial kitchen equipment.
Monitor life-safety systems and maintain regulatory logs in compliance with applicable requirements.
Identify major structural, mechanical, or safety concerns before they escalate into costly emergency capital expenses.
Recognize, report, and correct potential safety hazards, and notify supervisors of damages, deficits, and disturbances.
Perform basic plumbing, electrical, HVAC, carpet, and tile-floor maintenance and repairs.
Complete painting, minor roof repairs, and other exterior projects.
Repair pool and exercise-room equipment when necessary.
Participate in preventative maintenance programs.
Monitor consumable stock levels and replace items when appropriate.
Work with the Chief Engineer and management team to identify and complete technical and skilled projects.
Prepare necessary reports for the management team during each shift.
Report to the hotel in bad weather when required to maintain the exterior, including snow shoveling and ice melting.
Prioritize urgent calls, handle night or weekend duty, and run shifts independently with minimal supervision.
Make technical decisions during off-hours emergencies.
Assist in training and mentoring Maintenance Technician I team members.
Provide guest service and respond to emergency situations on short notice.
Follow hotel emergency procedures.
Complete work orders in a timely manner.

Benefits

Medical, dental, and vision insurance
Health savings account and flexible spending account plans
Dependent care flexible spending account
Identity theft protection insurance
Commuter benefits for transit and parking
Pet insurance
Paid time off
Payroll incentives for annual wellness exams
Employee assistance program
Wellness subscriptions, including access to gyms, financial planning, counseling, and legal services
Paid sick and vacation time
Family leave
401(k) retirement plan with company matching; fully vested upon the first contribution
Incentive-based bonus program
Free hotel room nights and employee discounts within the hotel brand
Discounts for friends and family within the hotel brand
Team member recognition and bonuses
Discounted tickets to theme parks, musicals, movies, and other attractions
Career growth through an in-house training program
Referral bonus program