Maintenance Tech II

Abode • Hayward, CA

18d • $31 - $34 • Onsite

About The Position

The Maintenance Technician II performs highly skilled and specialized maintenance and contractor work and organizes, coordinates, and manages the overall maintenance program for a newly constructed community. The role is responsible for property condition and appearance, timely work-order service, quality unit make-ready and turnover, safety practices, and cost-effective inventory control. The position requires knowledge of property management software, including Yardi, and Microsoft Office. The technician must be available for 24-hour on-call coverage and/or an on-call rotation.

Requirements

• High school diploma or equivalent (GED).
• Three years of experience in unit turnover, hotel maintenance, or residential maintenance.
• Personal vehicle and proof of a valid California driver's license and current auto insurance, along with a clean DMV record.
• Excellent verbal and written communication in English, organizational skills, and time-management skills.
• Strong analytical and problem-solving skills and meticulous attention to detail.
• Ability to work independently and collaboratively, sometimes under the direction of facility collaborators.
• Experience and advanced knowledge of plumbing, electrical work, and carpentry.
• Experience and advanced knowledge repairing sheetrock, door frames, door locks, and cabinetry.
• Experience troubleshooting apartment-related problems, including appliances and minor electrical and mechanical issues.
• Experience with quality control and health and safety regulations for residential maintenance and industrial or commercial equipment.
• Interpersonal and organizational skills, respect for confidentiality, and ability to work with diverse populations, including people with various disabilities, and tactfully in a fast-paced environment.
• Visual acuity sufficient to inspect the property and units.
• Ability to operate and maintain a variety of maintenance and janitorial power tools and equipment.
• Proficiency with Microsoft Office programs, systems, and platforms.
• Ability to learn and use required mobile devices and business-related applications.

Responsibilities

• Diagnose and perform major, minor, and routine maintenance and repairs in a timely, professional manner and in accordance with housing quality standards.
• Ensure service requests are completed daily and follow up on completed requests to confirm satisfaction.
• Respond to service requests and after-hours emergency calls.
• Inspect vacant units and perform or oversee make-ready work according to housing quality standards.
• Inform or recommend to the property manager needed property services and repairs.
• Inspect the property exterior and ensure daily upkeep of common areas.
• Complete or oversee preventative maintenance schedules and capital improvement needs, and maintain accurate records.
• Maintain the appearance of the shop, equipment, and parts inventory.
• Promote positive public relations with residents, coworkers, external partners, vendors, and outside agencies.
• Demonstrate initiative, professionalism, integrity, personal awareness, and confidentiality.
• Follow company standards, safety and emergency procedures, and applicable state and local building codes and standards.
• Perform work or coordinate outside vendors, ensuring work is safe and meets specifications and that product warranties are maintained.
• Accurately update property management software work orders and inform management and superiors about daily property repairs and renovations.
• Attend required online and in-person job-specific and agency-wide training.
• Foster staff cooperation, teamwork, and positive relationships with colleagues and others in the organization.
• Treat residents, staff, vendors, and visitors respectfully and courteously, and treat residents in a nondiscriminatory manner.

Benefits

• Competitive pay of $30.80–$34.00 per hour.
• PTO: 19 days per year, increasing with tenure.
• 12 paid holidays per year.
• Medical, dental, and vision coverage options for employees at 100% coverage.
• Employer-subsidized dependent health care options.
• Legal and financial services and other support through the Employee Assistance Program (EAP).
• Mental health care service provided by Teledoc.
• Flexible Spending Account options for commuter, health care, and dependent care.
• 403(b) retirement plan with employer match and contribution programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED