Maintenance Supervisor - Tomball area

Greystar•Tomball, TX
•$25 - $36•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the community’s buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role handles maintenance requests and routine upkeep, prepares vacant apartments for leasing and move-in, establishes standards for community appearance, inspects work performed by team members and vendors, manages maintenance inventory, and supports budgeting and cost control. The position also carries out preventive maintenance and safety procedures, helps ensure compliance with OSHA and other safety requirements, and provides responsive, respectful customer service to residents and team members. The role requires working inside and outside in all weather conditions and a flexible schedule that may include on-call duties during evenings, weekends, and holidays. Local routine travel may be required.

Requirements

  • High school diploma, GED, or related experience and training.
  • Experience in property management maintenance, other building maintenance, or a related trade.
  • Must provide own hand tools unless prohibited by state law, and be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
  • Ability to apply logical thinking to define and correct problems.
  • Customer service and interpersonal communication skills to interact effectively and courteously with residents, clients, team members, and other business contacts, including when resolving customer problems.
  • Ability to read, write, and communicate effectively, represent company management in a support capacity, serve as a first point of contact, and answer questions about department operating policies.
  • Proficiency with internet, word-processing, spreadsheet, and database management programs.
  • Mathematical skills to add, subtract, multiply, and divide numbers, decimals, and fractions for financial, administrative, and legal documents.
  • EPA Type I and II or Universal certification if the position requires work on a sealed HVAC system.
  • All certifications required by state and local jurisdictions.
  • Valid driver’s license to operate a golf cart on the property, if applicable.
  • Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Ability to work indoors and outdoors in all weather conditions.
  • Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
  • Ability to work a flexible schedule, including taking on-call duty during evenings, weekends, and holidays.
  • Local routine travel may be required for meetings, training, or other work-related situations.

Nice To Haves

  • Property management system experience is preferred.

Responsibilities

  • Respond to resident service requests and perform routine maintenance by diagnosing problems and making repairs in accordance with company policies, safety standards, and code requirements.
  • Oversee and complete apartment make-ready work, including pre-move-out inspections, preparing maintenance punch lists, scheduling vendors, obtaining supplies, completing tasks, and inspecting finished work.
  • Develop and maintain standards for the cleanliness and appearance of grounds, amenities, building exteriors, apartment interiors, breezeways, signage, offices, garbage areas, parking lots, and other common areas.
  • Periodically inspect work performed by service team members and develop corrective action plans as needed.
  • Inspect contractor, vendor, and service-provider work to confirm it meets quality standards, scope, and specifications.
  • Maintain adequate inventory of spare parts and maintenance materials, and coordinate supply and tool orders with the Community Manager within budget guidelines.
  • Complete monthly preventive maintenance procedures as outlined in the Policy and Procedure Manual.
  • Assist the Community Manager in developing budgets for routine repairs, maintenance, and capital projects.
  • Support cost-control programs by repairing rather than replacing parts when possible, avoiding waste, and using tools and equipment correctly.
  • Conduct scheduled safety meetings, ensure current and accessible MSDS sheets, and stay current on OSHA and other safety requirements.
  • Provide respectful customer service, answer questions, respond sensitively to complaints, and complete assigned work orders efficiently and urgently.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance benefits, including low or free basic employee-only medical coverage.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrual with tenure.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave.
  • Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.
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