Leasing Professional - Tomball area

Greystar•Tomball, TX

2d•$16 - $21•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role includes leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The Leasing Professional conducts sales and leasing activities, including qualifying prospects, touring the community and apartments, processing applications and screening checks, preparing lease and move-in documents, and supporting smooth move-ins. The position also inspects apartments and show areas, coordinates outstanding maintenance needs, monitors market and competitor conditions, and implements marketing plans and community programs to sustain occupancy. The role uses property-management software to track availability, leasing activity, and resident and prospect information; follows up with prospects and residents; manages lease renewals; and responds promptly to resident and client/owner questions and concerns. The position may require travel to other properties or business activities and a flexible schedule that includes evening, weekend, and holiday on-call duty.

Requirements

Hold any licenses or certifications required by state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including on-call duties during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work inside and outside in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

Perform sales and leasing activities to meet community revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screening checks, preparing lease and move-in documents, and supporting resident move-ins and lease signings.
Inspect apartments before move-in and coordinate outstanding items with the maintenance team.
Monitor market and competitor conditions and develop and implement short- and long-term marketing plans and occupancy goals.
Follow community policies for concessions, specials, and other occupancy programs.
Design and execute marketing activities, including resident referral and employer outreach programs, internet marketing, and community-specific campaigns.
Use on-site property-management software to track apartment availability, leasing activity, resident and prospect data, and demographic information.
Inspect marketing corridors, leasing tours, show units, models, amenities, and leasing-office areas to maintain company show-quality standards; communicate maintenance needs and prepare the office for leasing activities.
Follow up with prospects and new residents by email, notes, cards, telephone, or other contacts to support leasing and renewal decisions.
Support the lease renewal program by preparing renewal materials, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time.
Respond courteously and promptly to resident and client/owner concerns and questions, take action to solve problems, and document or refer requests to appropriate individuals.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits, with low or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrual with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.