Leasing Professional - Tomball area

Greystar Management Services•Houston, TX

2d•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The position includes prospect qualification and tours, application processing and screening, lease preparation, move-in coordination, apartment readiness inspections, and marketing activities. The Leasing Professional uses on-site property management software to manage availability and leasing records, maintains show-quality standards for the community, follows up with prospects and residents, and responds to resident and owner concerns. The role requires a flexible work schedule, including being on call during evenings, weekends, and holidays, and may involve travel to other properties, training, or business meetings. The hourly range is $15.50–$21.00. Additional compensation may include performance-based bonuses, depending on position and eligibility.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on property.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.

Responsibilities

Perform sales and leasing activities to achieve community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screening checks, preparing lease and move-in documents, and supporting move-in and lease signing.
Inspect apartments before move-in and coordinate outstanding readiness items with the maintenance team.
Monitor market and competitor conditions; develop and implement short- and long-term marketing plans; and follow policies for concessions, specials, and other occupancy programs.
Design and carry out marketing activities to generate community traffic, including resident referral and employer outreach programs and internet marketing.
Use on-site property management software to track apartment availability and leasing activity and manage resident and prospect information.
Maintain community and show-unit standards by inspecting marketing areas and tour routes, communicating upkeep needs, merchandising show units and amenities, and preparing the leasing office for daily activity.
Follow up with prospects and new residents through email, notes, cards, calls, or other contacts to support leasing and renewal decisions and confirm satisfaction.
Support the lease renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client or owner concerns, resolve problems, and document or route requests to the appropriate individuals.

Benefits

Medical insurance
Dental insurance
Vision insurance
Disability and life insurance
Paid time off, including vacation, personal days, sick days, and paid holidays
Onsite housing discount for onsite team members, subject to discount and unit availability
Paid sabbatical after 10 years of service and every five years thereafter
401(k) with company match up to 6% of pay after six months of service
Paid parental leave
Fertility benefit reimbursement up to $10,000, including adoption or surrogacy
Employee Assistance Program
Critical illness, accident, and hospital indemnity plans
Pet insurance
Legal plans
Charitable giving program and benefits
Potential performance-based bonus programs, depending on role and eligibility