Maintenance Supervisor - 7403 Living

Greystar•Los Angeles, CA

11d•$32 - $34•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the community’s interior and exterior buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. This position is at a stabilized property with 141 units. The schedule is Monday through Friday, 9 a.m. to 6 p.m., and may change depending on business needs. The role also requires a flexible schedule that includes taking on-call duty during evenings, weekends, and holidays. The position is eligible for a 20% housing discount, subject to applicable conditions and availability. The role handles resident service requests, routine upkeep, apartment make-readies, preventive maintenance, inventory and supply needs, inspections, safety compliance, and customer service. It works with the Community Manager on budgets and supply orders and monitors the quality of work performed by service team members, contractors, vendors, and other providers. Local routine travel may be needed for meetings, training, or other work-related situations. The hourly pay range is $32.00–$34.00 in Los Angeles, California. Additional compensation may include bonus programs. Full-time benefits include medical, dental, vision, disability, and life insurance; paid time off and holidays; onsite housing discounts for eligible onsite team members; a paid sabbatical after 10 years of service and every five years thereafter; a 401(k) with company match; paid parental leave; fertility benefit reimbursement; an Employee Assistance Program; optional insurance and legal plans; and a charitable giving program.

Requirements

Three to five years of experience as a Maintenance Supervisor.
High school diploma, GED, or related experience and training.
Experience in property management maintenance, other building maintenance, or a related trade.
Provide personal hand tools unless prohibited by state law, and be knowledgeable in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to apply logical thinking to define and correct problems.
Customer service and interpersonal communication skills to interact effectively with residents, clients, team members, and other business contacts; respond courteously; and remain calm when resolving customer problems.
Ability to read, write, and communicate effectively, represent company management in a support capacity, serve as a first point of contact, and answer questions about department operating policies.
Proficiency with internet, word processing, spreadsheet, and database management programs for maintaining records and preparing information for management.
Mathematical skills to perform calculations with numbers, decimals, and fractions and review and complete financial, administrative, and legal documents.
EPA Type I and II or Universal certification if the position requires work on sealed HVAC systems, including testing system pressures or handling refrigerants.
Certifications required by applicable state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Ability to work a flexible schedule, including on-call duty during evenings, weekends, and holidays.

Nice To Haves

Property management system experience is preferred.

Responsibilities

Complete work orders from resident requests and routine community upkeep by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
Oversee and complete apartment make-readies, including pre-move-out inspections, preparing punch lists, scheduling vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting finished work.
Develop standards for the cleanliness and appearance of grounds, amenities, building exteriors, market-ready unit interiors, breezeways, curbs, signage, the leasing office, garbage areas, parking lots, and other common areas.
Periodically inspect work by service team members, assess the effectiveness of policies and procedures, and develop corrective action plans as needed.
Periodically inspect contractors’ and vendors’ work, materials, and services to verify they meet quality standards, scope, and specifications.
Maintain inventory of spare parts and maintenance materials and work with the Community Manager to order supplies and tools within budget guidelines.
Complete monthly preventive maintenance procedures outlined in the Policy and Procedure Manual.
Assist the Community Manager in developing budgets for regular repair and maintenance and capital projects.
Support cost-control programs by repairing rather than replacing parts when possible, avoiding waste, and using tools and equipment properly.
Conduct scheduled Greystar safety meetings, ensure material safety data sheets are current and accessible, and stay current on OSHA and other safety requirements.
Provide respectful customer service to residents and others, answer questions, respond sensitively to complaints, and complete assigned work orders efficiently and urgently.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits, including low-cost or free basic medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability; this position is eligible for a 20% housing discount.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.