Maintenance Supervisor - 7403 Living

Greystar Management Services•Los Angeles, CA

10d•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure that the interior and exterior buildings, grounds, amenities, and common areas of the community meet company standards for cleanliness, appearance, safety, and functionality. This position is at a stabilized, 141-unit community and is scheduled Monday through Friday, 9 a.m. to 6 p.m.; the schedule may change based on business needs. The role is eligible for a 20% housing discount. The supervisor handles resident service requests and routine upkeep, coordinates apartment make-readies, maintains community appearance, inspects work by team members and contractors, manages maintenance supplies, completes preventative maintenance, and supports budgeting and expense control. The role also conducts safety meetings and responds to residents and team members with courteous, timely service. The position requires a flexible schedule that may include on-call work during evenings, weekends, and holidays. Work takes place both indoors and outdoors in varying weather conditions, and may involve local routine travel. The hourly pay range is $32.00–$34.00 in Los Angeles, California. Additional compensation may include performance-based bonuses. Benefits for eligible full-time employees include medical, dental, vision, disability, and life insurance; paid time off and holidays; a 401(k) match; paid parental leave; fertility benefit reimbursement; and other voluntary benefits.

Requirements

Three to five years of experience as a Maintenance Supervisor.
High school diploma, GED, or related experience and training.
Experience in property management maintenance, other building maintenance, or a related trade.
Knowledge and skill in safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices; incumbents must provide their own hand tools unless prohibited by state law.
Ability to apply logical thinking to define and correct problems.
Customer service and interpersonal communication skills to interact effectively with residents, clients, team members, and other business contacts, respond courteously, and remain calm while resolving customer problems.
Ability to read, write, and communicate effectively, represent company management in a support capacity, serve as a first point of contact, and answer questions about departmental operating policies.
Proficiency with internet, word processing, spreadsheet, and database management programs for recordkeeping and preparing information for the manager.
Mathematical skills to add, subtract, multiply, and divide whole numbers, decimals, and fractions for financial, administrative, and legal documents.
EPA Type I and II or Universal certifications if the position requires work on sealed HVAC systems, testing system pressures, or handling refrigerants.
Certifications required by applicable state and local jurisdictions.
Valid driver's license to operate a golf cart on the property, if applicable.
Ability to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays.
Ability to stand, walk, or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Nice To Haves

Property management system experience.

Responsibilities

Complete work orders arising from resident service requests and routine community upkeep by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
Oversee and complete apartment make-readies, including inspections, preparing punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance work, and inspecting completed work.
Develop and maintain standards for cleanliness and appearance across grounds, amenities, building exteriors, apartment interiors, breezeways, curbs, signage, offices, garbage areas, parking lots, and common areas.
Periodically inspect work by service team members and develop corrective action plans when needed.
Periodically inspect contractor, vendor, and service-provider work to verify compliance with quality standards, scope, and specifications.
Maintain an adequate inventory of spare parts and maintenance materials, and coordinate supply and tool orders with the Community Manager within budget guidelines.
Complete monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
Assist the Community Manager with budgets for routine repairs, maintenance, and capital projects.
Support cost-control efforts by repairing parts when possible, using materials and supplies responsibly, and using tools and equipment correctly.
Conduct scheduled Greystar safety meetings, ensure current and accessible MSDS sheets, and stay current on OSHA and other safety requirements.
Provide respectful customer service, answer questions, respond sensitively to complaints, and address assigned work orders efficiently and urgently.

Benefits

20% housing discount; onsite housing discounts at Greystar-managed communities are subject to discount terms and unit availability.
Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.