Maintenance Supervisor - Solamar Apartment Homes Kissimmee

Greystar Management Services•Kissimmee, FL

5d•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the community’s buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The position is for a stabilized, 210-unit townhome community and follows a Monday–Friday schedule with a rotating on-call schedule. The role handles and oversees resident service requests, routine maintenance, make-ready work, inspections, preventive maintenance, inventory, vendor coordination, budget support, expense control, safety compliance, and customer service. The position requires work both indoors and outdoors in all weather conditions and may include local routine travel for business meetings or training.

Requirements

High school diploma, GED, or related experience and training.
Experience in property management maintenance, other building maintenance, or a related trade.
Provide own hand tools unless prohibited by state law; be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to apply logical thinking to define and correct problems.
Customer service and interpersonal communication skills to interact effectively with residents, clients, team members, and other business contacts; respond courteously; and remain calm when resolving customer problems.
Ability to read, write, and communicate effectively to represent company management in a support capacity, serve as a first point of contact, and answer questions about department operating policies.
Proficiency in internet, word processing, spreadsheet, and database management programs for maintaining records and preparing information for the manager.
Mathematical skills to add, subtract, multiply, and divide numbers, decimals, and fractions for reviewing and completing financial, administrative, and legal documents.
EPA Type I and II or Universal certification if the position requires work on sealed HVAC systems, testing system pressures, or handling refrigerants.
Certifications required by applicable state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Ability to work a flexible schedule that includes on-call coverage during evenings, weekends, and holidays.

Nice To Haves

Property management system experience is preferred.

Responsibilities

Complete work orders from resident requests and routine community upkeep by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
Oversee and complete the make-ready process, including pre-move-out inspections, punch lists, vendor and contractor scheduling, obtaining supplies, completing maintenance tasks, and inspecting completed work.
Develop and maintain cleanliness and appearance standards for grounds, amenities, building exteriors, market-ready interiors, breezeways, curbs, signage, leasing office, garbage areas, parking lots, and other common areas.
Periodically inspect work performed by service team members and develop corrective action plans as needed.
Inspect work performed by contractors, vendors, and other service providers to verify quality, materials, and compliance with scope and specifications.
Maintain an adequate inventory of spare parts and maintenance materials and coordinate with the Community Manager to order supplies and tools within budget guidelines.
Complete monthly preventive maintenance procedures outlined in the Policy and Procedure Manual.
Assist the Community Manager with developing budgets for routine repairs, maintenance, and capital projects.
Support cost-cutting and expense-control programs by repairing parts where possible, avoiding waste, and using tools and equipment correctly.
Conduct scheduled Greystar safety meetings, ensure MSDS sheets are current and accessible, and stay current on OSHA and other safety-related laws and requirements.
Provide courteous and timely customer service to residents and others, answer questions, respond sensitively to complaints, and complete assigned work orders with efficiency and urgency.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires.
Birthday off after one year of service.
Additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.