Maintenance Supervisor - Solamar Apartment Homes Kissimmee

Greystar•Kissimmee, FL

6d•$28 - $30•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the community’s buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The position is at Solamar Apartment Homes, a stabilized townhome community with 210 units. The schedule is Monday through Friday, with a rotating on-call schedule. The role handles resident work orders and routine maintenance, oversees apartment make-readies, establishes and monitors appearance standards, inspects work by service team members and outside providers, maintains parts and materials inventory, and completes preventive maintenance. The Maintenance Supervisor also supports budgets and cost controls, promotes compliance with safety requirements, and provides responsive, courteous customer service to residents and colleagues. Work may include local routine travel and a flexible schedule, including evening, weekend, and holiday on-call periods.

Requirements

High school diploma, GED, or related experience and training.
Experience in property management maintenance, other building maintenance, or a related trade.
Provide own hand tools unless prohibited by state law, and have knowledge and skill in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to apply logical thinking to define and correct problems.
Customer service and interpersonal communication skills to interact effectively and courteously with residents, clients, team members, and other business contacts, including when resolving customer problems.
Ability to read, write, and communicate effectively and answer questions related to department operating policies.
Proficiency with internet, word processing, spreadsheet, and database management programs to maintain records and develop information for managers.
Mathematical skills to perform basic arithmetic with whole numbers, decimals, and fractions for financial, administrative, and legal documents.
EPA Type I and II or Universal certification if the position requires work on sealed HVAC systems, including testing system pressures or handling refrigerants.
Certifications required by applicable state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Ability to work a flexible schedule that includes on-call coverage during evenings, weekends, and holidays.
Ability to undertake local, routine travel for meetings, training, or other job-related duties.

Nice To Haves

Property management system experience.

Responsibilities

Respond to resident service requests and perform routine upkeep by diagnosing issues and completing repairs in accordance with company policies, procedures, safety standards, and applicable codes.
Oversee and complete apartment make-readies, including pre-move-out inspections, creating punch lists, arranging vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting finished work.
Develop and maintain standards for the cleanliness and appearance of grounds, amenities, building exteriors, market-ready interiors, breezeways, curbs, signage, offices, garbage areas, parking lots, and other common areas.
Periodically inspect work by service team members and assess whether policies and procedures are effective; develop corrective action plans as needed.
Inspect work by contractors, vendors, and other service providers to verify quality, materials, and services meet requirements.
Maintain adequate inventory of spare parts and maintenance materials and coordinate supply and tool orders with the Community Manager within budget guidelines.
Complete monthly preventive maintenance procedures specified in the Policy and Procedure Manual.
Assist the Community Manager with budgets for regular repairs, maintenance, and capital projects.
Support cost-control programs by repairing rather than replacing parts when possible, avoiding waste, and using tools and equipment correctly.
Conduct scheduled Greystar safety meetings, keep MSDS sheets current and accessible, and stay current on OSHA and other safety requirements to support community compliance.
Provide respectful and responsive customer service, answer questions, address maintenance complaints sensitively, and complete assigned work orders efficiently and urgently.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits, including low-cost or free basic employee-only medical coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; additional vacation accrual with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Paid sabbatical of six weeks after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for weekly, monthly, and/or quarterly bonus programs.