Maintenance Supervisor

Titan Corp US•Norcross, GA

13d

About The Position

TitanCorp is hiring an experienced Maintenance Supervisor to provide proper maintenance for a residential community and excellent customer service to residents and prospects. The role includes maintaining the property's buildings, grounds, amenities, and equipment; responding to service requests and emergencies; leading onsite maintenance staff; and supporting property operations. The supervisor must wear a complete uniform and ID badge while working on TitanCorp properties, including nights and weekends.

Requirements

Five years of Lead Maintenance Technician experience desired.
Proficiency in heating and air-conditioning, plumbing, appliance repair, and other routine maintenance and repair areas.
Ability to read and understand service requests, pool and other chemical mixes, chemical hazard labels, wiring schematics and diagrams, and electrical distribution panels.
Knowledge of general property operations, safety, heating and air-conditioning, plumbing, pool care, electrical work, carpentry, appliance and equipment repair, wallpaper, and painting.
Ability to communicate with residents verbally and in writing and respond calmly and openly to their concerns.
Dependable transportation capable of carrying tools and parts, and a valid driver's license.
Ability to pass a thorough background check, drug-screening test, and agility test.
Must be courteous and tactful, take pride in quality work, and be clean-cut, neatly dressed, and in proper uniform each day.
Ability to perform physically demanding maintenance tasks, including lifting, carrying, installing, and transporting equipment and materials weighing up to 250 pounds, and using ladders and hand trucks.
Ability to work nights and weekends as needed, including on-call duty.

Nice To Haves

Bilingual skills.

Responsibilities

Complete service requests within 24 hours unless extraordinary parts or labor are required.
Serve on-call as necessary or as scheduled by the Community Director, and respond to emergency maintenance calls from the answering service.
Maintain an adequate supply of parts and keep the maintenance shop clean, orderly, and compliant with regulatory requirements.
Maintain the pool and deck area, including chemicals, cleanliness, and restrooms.
Monitor, operate, and maintain the trash compactor.
Help keep grounds and streets free of litter; maintain the car wash and amenity areas.
Change air-conditioner filters in the laundry and office monthly.
Ensure breezeway and security lights work daily; keep directional signs clean, painted, and level.
Service and perform preventative maintenance on golf carts bi-weekly.
Leave a door-hanger card and a note for residents when entering an apartment to perform work, explaining when and why maintenance entered.
Communicate with the Community Director before being absent from work.
Monitor and repair grills and picnic areas as needed.
Follow cleaning guidelines for vacant units, the office, and other common areas.
Troubleshoot and service HVAC, plumbing, electrical, and other property equipment.
Maintain a preventative maintenance program to minimize repairs and service requests and preserve the property's physical condition.
Hire, develop, and manage a full complement of motivated, customer-service-oriented onsite staff.
Maintain the hazardous chemicals program and teach and promote safe work practices among maintenance staff.
Assist the Asset Manager and Community Director with maintenance budget allocations.
Schedule employees to provide service while minimizing overtime.
Assist the Community Director with unusual activity and perform other assigned duties to support the team and property operations.
Perform preventative maintenance on weight-room equipment and maintain special equipment, including exercise equipment, gas grills, golf carts, car washes, amenity areas, and security gates.
Communicate clearly with residents verbally and in writing, listen to their requests and concerns, and receive concerns calmly and openly.