Maintenance Supervisor

Beacon Communities • Worcester, MA

13d • Onsite

About The Position

The Maintenance Supervisor is responsible for the property’s maintenance and facilities operations to enhance the value of the community. This role maintains property equipment and machinery, develops and adheres to the maintenance budget, and oversees maintenance activities at Whittier Terrace in Worcester, Massachusetts. The position reports to the Property Manager and has no direct supervisory reports listed, although it includes the ability to supervise maintenance staff. This is a non-exempt position.

The supervisor coordinates maintenance operations, work orders, apartment turnovers, inspections, preventive maintenance, supplies, contractors, and capital projects. The role performs minor repairs and general carpentry, helps prepare vacant units for market, supports office staff and other Beacon properties as requested, and participates in emergency on-call coverage. The employee also communicates regularly with property management and residents, protects confidential information, follows company policies and safety practices, and completes assigned training.

Compensation is $36.00–$39.00 per hour. Actual compensation may vary based on skills, experience, qualifications, and geographic location. The employee must live within 30 minutes of the property unless management approves otherwise.

Requirements

• Related building or property maintenance supervisory experience, or a combination of education, training, and experience demonstrating the ability to perform the duties.
• Knowledge and skill in the safe use of hand tools and small power tools.
• Computer proficiency.
• Ability to supervise maintenance staff.
• Neat and orderly work habits.
• Valid driver's license.
• Adequate knowledge of standard plumbing, electrical, carpentry, and heating practices.
• Professional demeanor and solid interpersonal skills.
• Ability to handle emergency and pressure-sensitive situations involving complex, time-sensitive problem resolution.
• Must live within 30 minutes of the property unless otherwise approved by management.
• Ability to lift 50 pounds, climb and work on ladders, work with arms raised overhead, stand and walk for long periods, climb stairs, bend at the waist and knees, and perform tasks such as lifting boxes, appliances, and furniture and shoveling snow.

Nice To Haves

• Certified Apartment Maintenance Technician certification.
• Designated certifications for the property type where required.

Responsibilities

• Schedules the maintenance team and assists with daily operations, including service orders, repaints and recarpets, and apartment turnovers.
• Maintains the work-order system by prioritizing, delegating, and scheduling work; creates, updates, and closes work orders using a computer and tablet.
• Performs minor maintenance repairs, as needed, in electrical, plumbing, appliances, flooring, carpentry, painting, and heating/air systems where no license is required.
• Completes timely minor repairs and improvements in vacant units to prepare them for market.
• Performs general carpentry, including wallboard, countertop and cabinet, finish carpentry, window and glass, door and lock, and ceramic tile repairs.
• Assists with vinyl floor, cove, and wall-base installation.
• Schedules and participates in emergency on-call shifts and after-hours maintenance.
• Monitors maintenance inventory and purchases; prepares purchase orders, requisitions, and contracts for equipment, supplies, and services.
• Develops and adheres to the maintenance budget and authorizes maintenance expenditures.
• Conducts apartment and property inspections and assists with developing or updating the Capital Needs Assessment.
• Monitors preventive maintenance schedules.
• Oversees and assists with trash and snow removal.
• Keeps contractor certificates of insurance and service agreements up to date.
• Oversees capital projects and creates work scopes and contracts as needed.
• Safeguards company equipment and materials, common areas, mechanical rooms, and vacant apartments.
• Assists in minimizing energy and utility usage and assists office staff as needed.
• Assists at other Beacon properties when requested by supervisors or managers.
• Communicates daily with property management and maintains decorating replacement schedules.
• Oversees and schedules unit and common-area painting; schedules and coordinates exterior siding repairs, emergency roof repairs, and minor HVAC repairs.
• Picks up and delivers supplies using a company or personal vehicle.
• Preserves resident and applicant confidentiality and fosters positive, active, collaborative relationships with residents, communities, and associated agencies.
• Enforces and follows company policies, rules, safety practices, and regulations.
• Participates in and completes requested seminars and online training.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed