Maintenance Supervisor

SCN BestCo•Santa Cruz, CA

13d•$89,869 - $134,802

About The Position

The Maintenance Supervisor directly oversees maintenance employees on a shift, including Maintenance Mechanics, Industrial Electricians, and Plant Plumbers. The supervisor schedules maintenance employees to meet internal customer needs and support manufacturing and distribution goals while minimizing expense. The role assigns tasks and work orders, follows up on recurring issues, maintains shift documentation, and provides daily written summaries of shift activity. The Maintenance Supervisor serves as a technical resource for maintenance and operations staff and is the first point of contact on shift for technical issues that are not resolved to customer expectations. The position works regularly with mechanics, technicians, vendors, contractors, managers, engineers, and internal customers. It oversees work orders and preventive maintenance, coordinates projects and repairs, monitors major systems, maintains employee records, investigates incidents, and leads hiring, training, coaching, attendance review, and enforcement of safety and quality standards. The estimated starting annual base salary is stated as $89,8698.19–$134,802.29, paid biweekly, with compensation varying based on relevant factors. The position is eligible for a discretionary variable annual incentive. Eligible full-time employees may receive medical, dental, and vision plans, 401(k) with employer matching, life insurance, paid time off, tuition reimbursement, and paid sick leave, subject to eligibility and plan terms. The work is performed in a manufacturing environment that is usually loud, with exposure to wet or humid conditions, moving mechanical parts, fumes or airborne particles, outdoor weather, extreme heat, and electrical-shock risks. The role is physically active and involves standing, walking, bending, kneeling, stooping, crouching, crawling, climbing, and frequently lifting or moving items over 50 pounds. Employees must use PPE as required and follow safe work practices.

Requirements

High school diploma or equivalent.
Eight years of experience as a technician, mechanic, or field service engineer, or a commensurate combination of higher education and work experience.
Strong leadership, organization, communication, teamwork, troubleshooting, and time-management skills.
Proficiency with Microsoft Office, including Word, Excel, and Outlook.
Ability to work with mathematical concepts including probability, statistical inference, plane and solid geometry, and trigonometry, and apply fractions, percentages, ratios, and proportions to practical situations.
Ability to communicate effectively verbally and in writing with internal staff and management.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively before groups of customers or employees.
Practical problem-solving and troubleshooting skills, including the ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret varied technical instructions in mathematical or diagram form and work with abstract and concrete variables.
Ability to meet the physical demands of the job, including frequently lifting or moving items over 50 pounds and performing active tasks throughout the day.

Nice To Haves

Associate degree, trade school diploma, or equivalent.
Prior supervisory or management experience and/or training.
Bilingual in English and Spanish.

Responsibilities

Collaborate with mechanics, technicians, vendors, contractors, departmental managers, and engineers on maintenance and related matters.
Communicate regularly with internal customers, including manufacturing, packaging, and distribution, to ensure clear communication between departments.
Troubleshoot maintenance issues and establish team procedures for common situations.
Review, analyze, enter, and assign work order requests to appropriate personnel.
Ensure all work orders are entered into the Computerized Maintenance Management System (CMMS).
Keep preventive maintenance assignments current.
Review assigned projects and assign personnel accordingly.
Ensure necessary tools and materials are available for maintenance and engineering projects.
Research and control technical services when required.
Coordinate projects with relevant departments and personnel.
Respond to crucial machine failures and coordinate parts and personnel for repairs.
Monitor operating conditions of major systems and critical units.
Maintain administrative records for direct reports, including attendance, performance, and professional development.
Investigate incidents and complete documentation.
Hire, train, supervise, develop, and coach maintenance department employees.
Review department attendance weekly and approve hourly payroll.
Provide on-the-job training and onboarding for new hires.
Listen to team members’ feedback and resolve or report issues and conflicts.
Recommend personnel actions, including pay adjustments, promotions, transfers, and terminations.
Ensure safety and quality standards are enforced and met.
Carry out job functions safely, encourage safe work practices, and report or rectify unsafe conditions promptly.
Wear required personal protective equipment (PPE).