Maintenance Supervisor - Parker Point

Greystar•Charleston, SC
•$28 - $30•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure that the interior and exterior of the community’s buildings, grounds, amenities, and common areas meet Greystar standards for cleanliness, appearance, safety, and functionality. The position is at a stabilized, 184-unit garden property and is scheduled Monday through Friday, 8 a.m. to 5 p.m., with a rotating on-call schedule. The role handles resident and routine maintenance work orders, diagnoses problems, and makes repairs in accordance with company policies, safety standards, and code requirements. It oversees apartment make-ready work, including inspections, work lists, vendor scheduling, materials, repairs, and final inspections. The supervisor establishes and checks cleanliness and appearance standards, monitors the work of service team members and vendors, maintains parts and materials inventory, completes preventive maintenance, and supports maintenance budgeting and expense control. The supervisor also conducts safety meetings, maintains accessible and current safety documentation, keeps up with applicable safety requirements, and provides courteous, responsive service to residents and team members. Work may require local routine travel and a flexible schedule that includes on-call coverage during evenings, weekends, and holidays.

Requirements

  • High school diploma, GED, or related experience and training.
  • Experience in property management maintenance, other building maintenance, or a related trade.
  • Provide personal hand tools unless prohibited by state law, and be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
  • Ability to apply logical thinking to define and correct problems.
  • Customer service and interpersonal communication skills to interact effectively with residents, clients, team members, and other business contacts; respond courteously; and remain calm when resolving customer problems.
  • Ability to read, write, and communicate effectively, represent company management in a support capacity, serve as a first point of contact, and answer questions about department operating policies.
  • Proficiency with internet, word processing, spreadsheet, and database management programs to maintain records and provide information for the manager.
  • Mathematical skills to add, subtract, multiply, and divide whole numbers, decimals, and fractions for financial, administrative, and legal documents.
  • EPA Type I and II or Universal certification if the position requires work on sealed HVAC systems, including testing system pressures or handling refrigerants.
  • All certifications required by state and local jurisdictions.
  • Valid driver’s license to operate a golf cart on the property, if applicable.
  • Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Ability to work indoors and outdoors in all weather conditions.
  • Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
  • Ability to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays.

Nice To Haves

  • Property management system experience.

Responsibilities

  • Complete work orders generated by resident requests and perform routine community maintenance by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
  • Oversee and complete the apartment make-ready process, including pre-move-out inspections, punch lists, vendor and contractor scheduling, obtaining supplies, completing maintenance tasks, and inspecting completed work.
  • Develop and uphold cleanliness and appearance standards for community grounds, amenities, building exteriors, market-ready apartment interiors, breezeways, curbs, signage, offices, garbage areas, parking lots, and other common areas.
  • Inspect work performed by service team members and develop corrective action plans when needed.
  • Inspect work performed by contractors, vendors, and other service providers to verify quality, scope, materials, and specifications.
  • Maintain adequate inventory of spare parts and maintenance materials, and work with the Community Manager to order supplies and tools within budget guidelines.
  • Complete monthly preventive maintenance procedures.
  • Assist the Community Manager in developing budgets for routine repairs, maintenance, and capital projects.
  • Support cost-control programs by repairing parts when practical, avoiding waste, and using tools and equipment correctly.
  • Conduct scheduled safety meetings, ensure safety data sheets are current and accessible, and stay informed about OSHA and other safety requirements.
  • Provide respectful customer service, answer questions, respond sensitively to maintenance complaints, and complete assigned work orders efficiently and urgently.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance benefits, including low-cost or free basic employee-only medical coverage.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrued with tenure.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • The role may be eligible for weekly, monthly, and/or quarterly bonus programs.
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