Maintenance Supervisor- Vista Azul / Poinsettia Station

Brighthaven•Carlsbad, CA
•$29 - $31

About The Position

The Maintenance Supervisor is accountable for delivering on commitments to residents and helping Avanath provide superior customer service. The role supports quality move-ins, timely service, curb appeal, and personal attention to residents and their homes. Working alongside the Community Manager, the Maintenance Supervisor oversees assigned staff and vendors to ensure the property is maintained. The position calls for professionalism, positive engagement, collaboration, active listening, and an approachable response to resident and staff concerns. The Maintenance Supervisor coordinates and performs property maintenance, including diagnosing and repairing problems in units and common areas; managing work orders, inspections, supplies, preventive maintenance, records, and emergencies; and directing maintenance, construction, and rehabilitation work. The role also supervises, trains, and schedules maintenance staff and ensures compliance with safety, regulatory, company, and property-management requirements. This is an essential-staff role that may require reporting during inclement weather, on-call and weekend availability, and travel to sister communities for maintenance support. Compensation is listed as $29–$31 USD.

Requirements

  • At least 3 years of multifamily property maintenance experience.
  • At least 1 year of supervisory experience.
  • Expertise in plumbing, HVAC, appliance repair, electrical work, and carpentry.
  • Valid driver's license.
  • Very strong organizational skills and ability to handle multiple priorities.
  • Solid interpersonal and customer service skills.
  • Must be available for on-call and weekend work.

Nice To Haves

  • HVAC certification.
  • CPO certification.

Responsibilities

  • Treat residents and others respectfully; answer questions, respond sensitively to maintenance complaints, and assign work orders efficiently and urgently.
  • Project a favorable image of the community and ensure consistency and follow-through in resident relations.
  • Enforce community policies delegated by the Community Manager.
  • Complete resident-requested work orders and routine upkeep by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and codes.
  • Coordinate, schedule, and respond to resident and management requests and work orders.
  • Ensure necessary repairs and replacements are made in community common areas and units.
  • Control expenses by repairing rather than replacing parts when possible and using materials, supplies, tools, and equipment properly and economically.
  • Inspect grounds, buildings, and other community features daily to identify and address hazards and liability concerns.
  • Manage and order maintenance supplies within budget guidelines.
  • Maintain a preventive maintenance program intended to extend the life of the community and minimize future repairs.
  • Maintain an organized, properly stocked maintenance shop in accordance with safety standards and OSHA guidelines.
  • Maintain the hazard communications program and teach and promote safe work practices.
  • Manage unit inspections and community key control.
  • Maintain accurate records for service requests, EPA/OSHA standards, preventive maintenance, apartment make-ready status, and work in progress.
  • Manage and participate in on-call community emergencies.
  • Plan and use property resources, equipment, and supplies economically, obtaining bids or pricing from vendors, suppliers, and contractors.
  • Direct and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency.
  • Set and communicate immediate and long-term goals, and encourage team members to improve performance.
  • Develop standards for cleanliness and appearance across grounds, amenities, exteriors, market-ready units, common areas, and other community spaces.
  • Under the Community Manager’s direction, supervise, train, and schedule maintenance staff.
  • Monitor staff work daily and provide assistance and instruction as needed.
  • Provide the Community Manager with input regarding employee performance evaluations.
  • Conduct or attend safety meetings, ensure MSDS sheets are current and accessible, and stay current on OSHA and other safety requirements.
  • Follow safety and risk-management procedures; promptly report equipment malfunctions, injuries, accidents, and other safety issues.
  • Monitor and ensure compliance with regulatory requirements, organizational standards, operational processes, and applicable apartment-industry laws, including Fair Housing and the Americans with Disabilities Act.
  • Report violations or infractions to the appropriate individuals and complete required safety training and incident reporting.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Personal time off
  • Paid holidays
  • Opportunities for development through online training, classes, and one-on-one coaching
  • Promotion-from-within opportunities
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