MAINTENANCE- HOSPITALITY

Fine Hospitality Group LLC•Hammond, IN

5d•$0 - $21

About The Position

The Maintenance Supervisor oversees hotel maintenance, energy usage, and many of the hotel’s safety and security programs. The role is responsible for maintaining public areas, guest rooms, support areas, machinery, equipment, and grounds, and for preventing deferred maintenance from causing additional expenses or loss of business. The position reports to the General Manager. The Maintenance Supervisor implements and monitors documented preventive maintenance programs for major hotel equipment and machinery and for guest rooms. The role coordinates guestroom maintenance access and timing with housekeeping and front office staff, responds to work orders, keeps maintenance records, and reports assignment status to relevant departments and management. It also involves safely using tools, chemicals, supplies, and materials; following company purchasing procedures and policies; protecting company assets; and promoting compliance with workplace safety and health laws. The position includes regular facility inspections, repairs and cleaning of equipment and furnishings, delivery of requested items to guest rooms, special maintenance and construction projects, and professional handling of guest situations. The Maintenance Supervisor reports maintenance deficiencies, safety or security risks, and guest comments to the appropriate staff and performs other duties as directed by management. Performance evaluations consider measurable contributions to hotel metrics and goals.

Requirements

Experience in electrical work, plumbing, painting, drywall work, carpentry, and outside maintenance.
Ability to carry or lift items weighing up to 50 pounds.
Ability to push and pull up to 150 pounds.
Frequent standing and moving.
Frequent bending, stooping, and kneeling.
Willingness to work weekends and/or holidays.

Responsibilities

Oversee hotel maintenance, energy usage, and safety and security programs.
Supervise hotel maintenance to prevent deferred maintenance from causing additional expenses or loss of business.
Review and understand information in circulated management reports.
Follow company purchasing procedures and controls and protect company financial assets.
Use tools, chemicals, supplies, and related materials safely and efficiently, according to instructions.
Promptly report to the General Manager and correct maintenance deficiencies that could affect guest comfort or operating expenses.
Promptly report and correct risks to the safety, security, or health of guests, visitors, and employees.
Coordinate guestroom access and maintenance timing with housekeeping and front office departments.
Maintain knowledge of hotel features, amenities, and services; follow company policies and procedures; and participate in job-oriented continuing education.
Implement and monitor documented ongoing preventive maintenance programs for major equipment, machinery, and guest rooms.
Represent the hotel professionally to guests, clients, prospective clients, agents, and the community.
Follow workplace safety and health laws and regulations, educate employees about them, and promote compliance.
Complete and post daily work checklists and special project checklists.
Conduct daily tours of hotel facilities to identify and correct maintenance deficiencies and conditions affecting guest experience, security, safety, or health, including trash in public areas.
Report and investigate losses of company assets.
Handle special guest situations and problems tactfully and professionally; report guest comments to the General Manager and front desk staff.
Respond to written and verbal work orders from the front desk, housekeeping staff, and management.
Deliver requested items to guest rooms, such as bedding, pillows, cribs, rollaway beds, towels, light bulbs, and supplies, when requested by a supervisor or front desk staff.
Report maintenance assignment status to the front desk, housekeeping, and management.
Repair, clean, and perform preventive maintenance on mechanical equipment.
Complete special projects such as painting, refinishing, plumbing, flooring, wall treatments, landscaping, demolition, construction, electrical work, carpentry, and refrigeration.
Repair and clean furniture, fixtures, and equipment in guest rooms, public areas, storerooms, offices, workshops, support areas, garages, and outdoor areas.
Secure guest rooms, storerooms, mechanical rooms, work areas, hotel equipment, and supplies.
Maintain comprehensive guestroom and preventive maintenance records.
Complete other assignments and duties as directed by management.