Hospitality Maintenance Technician (Seasonal)

Turner Enterprises•Raton, NM

3d•Onsite

About The Position

The Hospitality Maintenance Technician supports daily maintenance, repairs, and preventative upkeep of guest accommodations, lodges, and hospitality facilities at Vermejo Headquarters. As part of the Maintenance Division, the technician troubleshoots facility issues, performs general repairs, and maintains essential building systems to help ensure guest facilities are safe, functional, well-maintained, and ready for daily operations. The role involves working independently in a remote luxury hospitality environment and collaborating with maintenance leadership and other departments. The position also supports groundskeeping, seasonal property upkeep, deep-cleaning projects, facility preparation, employee housing maintenance, and guest events. It requires a flexible five-day schedule that includes weekends and participation in a rotating 24-hour on-call schedule. Employees must live at Vermejo Headquarters in a remote mountain environment approximately 40 miles from Raton, New Mexico. Company dorm-style housing is available subject to availability.

Requirements

At least two years of maintenance or facilities experience in a hospitality, commercial, or similar environment.
Working knowledge of HVAC, plumbing, electrical, and general building maintenance and repair.
Experience performing basic carpentry, painting, preventative maintenance, and facility repairs.
Ability to diagnose, troubleshoot, and safely and efficiently resolve routine maintenance issues.
Ability to safely operate hand tools, power tools, and maintenance equipment.
Strong organizational, communication, and problem-solving skills, with attention to detail and property presentation.
Ability to work independently and collaboratively while managing multiple maintenance priorities in a remote hospitality environment.
Strong guest service skills and ability to communicate professionally with guests and team members.
Flexibility to work weekends, holidays, extended hours, and rotating on-call assignments as operational needs require.
Valid driver's license or ability to obtain one within 30 days of employment; driving record must meet Company and insurer standards.
Documentation establishing identity and employment authorization must be presented within three days of hire, as required by federal law.
Ability to live and work in an isolated mountain environment with limited access to shopping, dining, and other services.
Ability to provide or arrange personal transportation to and from Raton for personal supplies.

Nice To Haves

High school diploma or GED.
Experience working in a luxury hotel, resort, lodge, or hospitality property.
EPA, HVAC, or other relevant maintenance certification.
Experience with preventative maintenance programs and electronic work order systems.
Basic proficiency with Microsoft Office applications.
Experience maintaining facilities and building systems in a remote or large-property environment.

Responsibilities

Inspect guest accommodations, lodges, offices, and hospitality facilities and perform preventative maintenance.
Troubleshoot and repair plumbing, electrical, HVAC, carpentry, painting, and general building systems within the scope of training and qualifications.
Respond to maintenance requests, prioritize repairs, and document completed work in the work order system.
Inspect, maintain, and support the operation of mechanical equipment, fixtures, appliances, and facility systems.
Monitor and test water systems according to established procedures and applicable water quality requirements.
Safely operate and maintain hand tools, power tools, maintenance equipment, and authorized machinery.
Perform carpentry, painting, minor renovations, and general facility improvement projects.
Support landscaping, groundskeeping, exterior maintenance, and seasonal property upkeep.
Assist with annual deep-cleaning projects, seasonal facility preparation, and off-season employee housing maintenance.
Maintain the cleanliness, organization, safety, and presentation of maintenance work areas and guest facilities.
Communicate professionally with guests and respond promptly to guest-related maintenance concerns.
Coordinate with Front Office, Rooms, Guest Services, and other departments on maintenance needs related to guest arrivals, departures, and special events.
Support preparation, maintenance, and operational needs for on-site and off-site guest events.
Identify and report equipment deficiencies, safety hazards, and facility concerns, and coordinate specialized repairs with management and qualified personnel.
Maintain accurate maintenance records and communicate repair status, equipment needs, and operational concerns to maintenance leadership.
Follow safety procedures for handling and storing tools, equipment, cleaning products, and hazardous materials.
Work a flexible five-day schedule, including weekends, and participate in a rotating 24-hour on-call schedule.
Follow Company and Reserve policies and procedures and perform other duties as assigned.