Hospitality Maintenance Technician / Public Area Attendant

Turner Enterprises•Raton, NM

5d•Onsite

About The Position

The Hospitality Maintenance Technician / Public Area Attendant supports the maintenance, cleanliness, and presentation of Vermejo Reserve’s guest accommodations, facilities, and public spaces. This hands-on seasonal role combines routine and preventative facility maintenance, general repairs, public-area cleaning, and guest-service support in a remote luxury hospitality environment. The employee responds to maintenance requests, documents completed work, helps maintain safe and welcoming spaces, and supports special events and seasonal property projects in coordination with maintenance, housekeeping, and other departments. The position is seasonal, hourly, non-exempt, and non-benefits eligible, with company housing available subject to availability. Employees must live at Vermejo headquarters, approximately 40 miles from Raton, New Mexico, in a remote mountain environment with limited access to services. Positions are anticipated to begin in May 2027. The role includes rotating on-call assignments and work across varying shifts as operational needs require.

Requirements

At least two years of experience in maintenance, facilities, housekeeping, or hospitality operations.
Working knowledge of general building maintenance, including basic plumbing, electrical, HVAC, carpentry, and painting tasks.
Ability to safely and efficiently identify, troubleshoot, and address routine maintenance and cleanliness concerns.
Strong attention to detail and commitment to cleanliness, safety, and property presentation standards.
Ability to safely operate basic maintenance tools, equipment, and cleaning supplies.
Strong communication, organizational, and guest-service skills.
Ability to work independently and collaboratively while managing multiple responsibilities in a remote hospitality environment.
Flexibility to work various shifts, including weekends, holidays, extended hours, and rotating on-call assignments, as operational needs require.
Must possess a valid driver’s license or be able to obtain one within 30 days of employment; driving record must meet Company and insurer standards.
Must provide documentation establishing identity and employment authorization within three days of hire, as required by federal law.
Must live at Vermejo headquarters and be comfortable living and working in an isolated mountain environment with limited access to shopping, dining, and other services.
Must provide or arrange transportation to and from Raton for personal supplies.
Able to meet the described physical requirements, including lifting or moving up to 50 pounds or more depending on assigned tasks, and working indoors and outdoors in the stated conditions.

Nice To Haves

High school diploma or GED.
Experience in a luxury hotel, resort, lodge, or hospitality property.
Experience with preventative maintenance programs and electronic work order systems.
Basic proficiency with Microsoft Office applications.
EPA, HVAC, or other relevant maintenance certification.
Knowledge of environmentally responsible cleaning products and procedures.

Responsibilities

Inspect guest accommodations, lodges, offices, and hospitality facilities and perform preventative maintenance.
Troubleshoot and complete general plumbing, electrical, HVAC, carpentry, painting, and building-component repairs within the scope of training and qualifications.
Respond to maintenance requests and document completed work using the established work order system.
Safely operate and maintain hand tools, power tools, maintenance equipment, and authorized machinery.
Monitor and test water systems according to established procedures and applicable requirements.
Assist with landscaping, groundskeeping, exterior upkeep, and seasonal property maintenance.
Support annual deep-cleaning projects and off-season employee-housing maintenance.
Identify and report equipment deficiencies, safety hazards, and maintenance concerns to management.
Keep workspaces, tools, equipment, and maintenance supplies organized.
Follow safety procedures and coordinate specialized repairs with qualified personnel as needed.
Participate in rotating on-call responsibilities and respond to urgent maintenance needs as assigned.
Clean, sanitize, and maintain lodges, offices, verandas, walkways, restrooms, and guest public areas to established hospitality standards.
Keep public-facing spaces clean, organized, well-maintained, and welcoming throughout daily operations.
Inspect walkways, entrances, and common areas, remove debris, address cleanliness concerns, and report potential safety hazards.
Assist with laundering, organizing, and replenishing linens, cleaning supplies, and guest amenities as needed.
Support setup, cleanliness, and breakdown of on-site and off-site guest events.
Respond professionally to guest requests and communicate service needs to the appropriate departments.
Coordinate with the Front Office and other departments regarding guest arrivals, departures, stayovers, and event schedules as needed.
Support daily and periodic cleaning schedules, seasonal preparation, and deep-cleaning projects.
Use cleaning products and equipment safely and support environmentally responsible housekeeping practices.
Report guest concerns, maintenance issues, damaged equipment, and potential safety hazards to management.
Transition between maintenance and public-area responsibilities based on daily operational priorities and guest needs.
Follow Company and Reserve policies and procedures and perform other duties as assigned.