The Village at Sage Street & HiWay 40 - Maintenance Supervisor

Volunteers of America Northern California & Northern Nevada, Inc.•Reno, NV

1d•$62,400 - $72,800•Onsite

About The Position

The Maintenance Supervisor oversees safe, quality, cost-effective maintenance and repair at The Village on Sage Street and HiWay 40 properties in Reno, Nevada. The role supports residents professionally and compassionately while protecting resident safety and maintaining the integrity of the housing sites. The supervisor oversees building systems, common areas, apartments, facility grounds, and parking areas; evaluates maintenance priorities; allocates staff and resources; and ensures work meets applicable county codes and organizational standards. The position also manages maintenance staff, preventive-maintenance programs, records, supplies, communications, and compliance activities. The Village is a low-income housing option primarily serving working people earning minimum wage and people with other income sources, such as Social Security or disability. VOA Northern California & Northern Nevada is a nonprofit social-services provider and ministry of service founded in 1911. The organization employs nearly 600 paid professionals and provides shelter or housing to more than 3,500 people each night. This is a full-time position. Employees working 30 or more hours per week are eligible for the stated benefits package. The pay range is USD $62,400–$72,800 per year.

Requirements

Five years of progressively responsible facilities or building maintenance experience, including at least two years supervising maintenance employees and coordinating maintenance operations.
Demonstrated ability to perform plumbing, electrical, and basic carpentry work.
Experience developing preventive-maintenance schedules, prioritizing work orders, allocating staff and resources, overseeing contractors, and managing maintenance expenditures.
Ability to evaluate operational risks, resolve competing priorities, and make independent decisions within established authority.
Ability to communicate and comprehend oral and written instructions and to provide services without ethnic or social prejudice.
General knowledge of issues and challenges affecting vulnerable populations, minorities, veterans, homeless populations, and people with disabilities.
Organizational skills, flexibility to work irregular hours, and willingness to function as a team member.
Computer skills.
Valid Nevada driver’s license and ability to meet the organization’s insurance carrier guidelines.
Must pass required background clearances in accordance with agency, county, state, and federal standards.
CPR/First Aid certification required within 90 days of employment; completion and maintenance of required training and health clearances.
General building-maintenance knowledge, including building layout, materials, and equipment.
Understanding of HVAC, plumbing, and general carpentry, and ability to identify and understand structural, mechanical, and electrical systems.
Knowledge of finishes, fixtures, and furnishings.
Ability to perform routine and preventive maintenance, follow documented instructions and guidelines, understand inspections and scheduling, and identify repair or replacement needs beyond normal maintenance.
Ability to safely operate and care for hand tools, power tools, electrical test equipment, gauges, meters, measuring devices, and diagnostic test equipment.
Vocational literacy sufficient to create and understand daily work reports, inventory information, and requisitions.
General analytical and mathematics skills to estimate costs for simple projects or services, including labor, materials, and equipment.
Ability to sit, stand, walk, bend, and stoop throughout the workday; lift and move over 50 pounds; safely maneuver the weight distribution of maintenance supplies; travel between locations as needed; climb extension ladders to access roofs and windows; and regularly climb stairs.

Responsibilities

Oversee preventive maintenance of heating and air-conditioning units, interior and exterior common areas, apartment make-ready and repairs, and inspections of building perimeters, grounds, and parking areas.
Evaluate competing maintenance needs and set staffing, resource-allocation, and response priorities based on safety, operational impact, cost, and organizational needs.
Supervise building maintenance and repairs to meet county codes and keep equipment in safe working order.
Direct plumbing and electrical services and ensure fixtures, lighting, toilets, sinks, drains, equipment, and tools in apartments and common areas are in good working order.
Ensure regular inspections of heating and cooling systems and smoke detectors.
Select, purchase, and pick up repair materials; control inventory and use of maintenance equipment and supplies.
Maintain accurate records for preventive maintenance, service requests, apartment make-ready, and periodic inspections.
Ensure adequate interior and exterior property lighting.
Recommend maintenance repairs, preventive maintenance, and property improvements to the Community Services Administrator.
Develop and oversee preventive-maintenance programs; assess equipment performance, work-order trends, and recurring failures; schedule equipment maintenance according to manufacturer recommendations.
Manage and maintain the SDS manual.
Communicate with administration and comply with company policies.
Document and report resident concerns or infractions that may affect residential security; complete required incident reports and logs.
Obtain approval for exceptions to standard policy.
Communicate as required with on-site program staff and external county, state, and city program representatives; direct available resources as needed.
Follow ethical standards, program philosophy guidelines, and confidentiality laws.
Assist with training and development of new staff; train new employees to ensure quality work outcomes.
Supervise maintenance employees by assigning and evaluating work, setting performance expectations, coaching staff, and addressing performance or conduct concerns.
Identify ongoing training needs for new and existing staff and report them to management.
Maintain working knowledge of fire, safety, and health standards to support a safe environment for residents and personnel.
Pursue self-development and continue enhancing technical and interpersonal skills.
Attend staff meetings and assigned training seminars and complete required certifications.