Maintenance Supervisor - Foxtail Commons

Greystar Management Services•Ridgeland, SC

7d•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the interior and exterior of the community’s buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The position is at Foxtail Commons, a 270-unit single-family community in lease-up. The regular schedule is Monday through Friday, 8 a.m. to 5 p.m., with a rotating on-call schedule; the role also requires a flexible schedule that may include evenings, weekends, and holidays while on call. The role handles resident service requests and routine upkeep, coordinates make-ready work for vacant homes, and establishes and monitors standards for the community’s appearance. It also oversees work by service team members and outside contractors, manages maintenance supplies and inventory, completes preventive maintenance, assists with repair and capital budgets, supports cost control, and promotes compliance with safety requirements. The supervisor provides responsive customer service to residents and team members. The role requires a high school diploma, GED, or related experience and training, and experience in property maintenance, building maintenance, or a related trade. Incumbents must provide their own hand tools unless prohibited by state law. EPA Type I and II or Universal certification is required if the position involves work on sealed HVAC systems; other certifications may be required by state and local jurisdictions. A valid driver’s license is required to operate a golf cart on the property, if applicable. The role involves working indoors and outdoors in all weather conditions and performing physical activities such as standing, walking, sitting, bending, stooping, climbing ladders, reaching, carrying objects, and crawling in confined areas. Incumbents may need to move up to 25 pounds independently and up to 50 pounds with assistance. Local routine travel may be required for meetings, training, or other work-related needs. The hourly pay range is $34.00–$36.00. Onsite positions may be eligible for weekly, monthly, and/or quarterly bonus programs. Benefits for full-time employees include medical, dental, vision, disability, and life insurance; paid time off; paid holidays; an onsite housing discount subject to availability and terms; a paid sabbatical after 10 years of service and every five years thereafter; a 401(k) with company match up to 6% of pay after six months; paid parental leave; fertility benefit reimbursement up to $10,000, including adoption or surrogacy; an Employee Assistance Program; optional critical illness, accident, hospital indemnity, pet insurance, and legal plans; and a charitable giving program.

Requirements

High school diploma, GED, or related experience and training.
Experience in property management maintenance, other building maintenance, or a related trade.
Provide own hand tools unless prohibited by state law.
Knowledge and skill in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to apply logical thinking to define and correct problems.
Customer service and interpersonal communication skills to interact effectively with residents, clients, team members, and other business contacts; respond courteously; and remain calm when resolving customer problems.
Ability to read, write, and communicate effectively, represent company management in a support capacity, serve as a first point of contact, and answer questions about department operating policies.
Proficiency with internet, word processing, spreadsheet, and database management programs to maintain records and provide information for a manager.
Mathematical skills to perform addition, subtraction, multiplication, and division with whole numbers, decimals, and fractions for financial, administrative, and legal documents.
EPA Type I and II or Universal certification if the position requires work on a sealed HVAC system to test pressures or handle refrigerants.
Certifications required by applicable state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Ability to work a flexible schedule, including evening, weekend, and holiday on-call periods.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Ability to complete local routine travel as required for meetings, training, or other work responsibilities.

Nice To Haves

Property management system experience preferred.

Responsibilities

Complete work orders generated by resident service requests and routine community upkeep by diagnosing problems and making repairs according to policies, procedures, safety standards, and code requirements.
Oversee and complete the make-ready process for vacant homes, including pre-move-out inspections, preparing work lists, scheduling vendors, obtaining supplies, completing maintenance, and inspecting completed work.
Develop standards for cleanliness and appearance across grounds, amenities, building exteriors, market-ready interiors, breezeways, curbs, signage, leasing office, garbage areas, parking lots, and other common areas.
Periodically inspect work performed by service team members, assess the effectiveness of policies and procedures, and develop corrective action plans as needed.
Inspect contractor, vendor, and service-provider work to verify that work, materials, and services meet quality standards, scope, and specifications.
Maintain adequate inventory of spare parts and maintenance materials, and coordinate with the Community Manager to order supplies and tools within budget guidelines.
Complete monthly preventive maintenance procedures as outlined in the Policy and Procedure Manual.
Assist the Community Manager in developing budgets for regular repairs, maintenance, and capital projects.
Support cost-cutting and expense control by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
Conduct regularly scheduled Greystar safety meetings, ensure MSDS sheets are current and accessible, and stay current on OSHA and other safety requirements to support community compliance.
Provide responsive customer service by treating residents and others respectfully, answering questions, responding sensitively to complaints, and completing assigned work orders efficiently and urgently.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, and 10 sick days for new hires.
11 paid holidays.
Birthday off after one year of service.
Additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Onsite roles may be eligible for weekly, monthly, and/or quarterly bonus programs.