Leasing Professional - Foxtail Commons

Greystar Management Services•Ridgeland, SC
•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. This position is for a 270-unit single-family community in the lease-up stage. The schedule is Monday through Friday, 9 a.m. to 6 p.m., with rotating weekends; the role may also require a flexible schedule that includes evening, weekend, and holiday on-call duties. The position combines prospect outreach and leasing, apartment and tour preparation, marketing, leasing-data administration, resident communication, and renewal support. The hourly range is $20.00–$22.00. Additional compensation may include performance-based bonus programs, depending on role and eligibility. Benefits described for full-time employees include medical, dental, vision, disability, and life insurance; paid time off; an onsite housing discount subject to availability and applicable terms; a 401(k) with company match; paid parental leave; fertility-benefit reimbursement; and other insurance and assistance programs.

Requirements

  • Hold all licenses and certifications required by applicable state and local jurisdictions.
  • Have a valid driver’s license to operate a golf cart on the property.
  • Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Be able to work indoors and outdoors in all weather conditions.
  • Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
  • Be able to work a flexible schedule, including on-call duties during evenings, weekends, and holidays.

Responsibilities

  • Perform sales and leasing activities to meet community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours and showing apartments, processing applications, conducting credit screening and criminal background checks, preparing lease and move-in documents, and supporting move-in and lease signing.
  • Inspect apartments before resident move-in, ensure they are ready, and coordinate outstanding work with the maintenance team.
  • Monitor market and competitor conditions and develop and implement short- and long-term marketing plans to sustain occupancy, following established policies for concessions, specials, and other programs.
  • Plan and execute marketing activities to generate community traffic, including resident referral and employer outreach programs and online marketing through platforms such as Craigslist, Facebook, email, and other websites.
  • Use property management software such as OneSite or Yardi to track availability, record traffic and leasing activity, manage resident and prospect data, and capture demographic and other relevant information.
  • Maintain community and show-unit presentation standards by inspecting tour routes, communicating upkeep needs to maintenance, merchandising show units and amenities, and preparing the leasing office for daily activities.
  • Follow up with prospects and new residents through email, notes, cards, calls, or other contacts to support leasing and renewal decisions and satisfaction.
  • Support the lease renewal program by preparing renewal letters and packages, contacting residents ahead of move-out dates, and ensuring renewal documents are signed and implemented on time.
  • Respond promptly and courteously to resident and client or owner questions and concerns, resolve problems, and document or route requests to the appropriate people.
  • Travel occasionally or regularly as needed to assist other properties, attend training, business meetings, or fulfill position responsibilities.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance benefits.
  • Low-cost employee-only medical coverage, including a free basic option.
  • Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
  • Birthday off after one year of service.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave.
  • Lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • Potential eligibility for weekly, monthly, or quarterly bonuses for onsite property positions.
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