Maintenance Supervisor - Bend on Bluebonnet

Greystar Management Services•Baton Rouge, LA

23d•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the community’s buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role handles resident service requests and routine maintenance, prepares vacant homes for leasing, develops community appearance standards, checks work performed by service team members and outside providers, manages maintenance supplies, and helps plan and control maintenance costs. The position also supports safety compliance and provides responsive, respectful service to residents and colleagues. The role requires working inside and outside in varied weather conditions and maintaining a flexible schedule that includes taking call during evenings, weekends, and holidays. Local routine travel may be required for meetings, training, or other job duties. The hourly pay range is $25.75–$28.00. The position may be eligible for bonus programs. Benefits for full-time employees include medical, dental, vision, disability, and life insurance; paid time off and holidays; an onsite housing discount subject to availability; a paid sabbatical after 10 years of service; a 401(k) company match; paid parental leave; fertility benefit reimbursement; an employee assistance program; and optional insurance and legal plans.

Requirements

High school diploma, GED, or related experience and training.
Experience in property management maintenance, other building maintenance, or a related trade.
Provide personal hand tools unless prohibited by state law, and demonstrate knowledge and skill in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to apply logical thinking to define and correct problems.
Customer service and interpersonal communication skills to interact effectively and courteously with residents, clients, team members, and other business contacts, including when resolving customer problems.
Ability to read, write, and communicate effectively; represent company management in a support capacity; serve as a first point of contact for internal team members and external visitors; and answer questions about department operating policies.
Proficiency with internet, word processing, spreadsheet, and database management programs to maintain records and provide information for the manager.
Mathematical skills to add, subtract, multiply, and divide numbers, decimals, and fractions for reviewing and completing financial, administrative, and legal documents.
EPA Type I and II or Universal certification if the position requires work on sealed HVAC systems, including testing system pressures or handling refrigerants.
Certifications required by applicable state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions, including rain, snow, heat, hail, wind, and sleet.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Ability to work a flexible schedule, including taking call during evenings, weekends, and holidays.

Nice To Haves

Property management system experience preferred.

Responsibilities

Complete work orders from resident requests and perform routine community upkeep by diagnosing defects or problems and making repairs according to policies, procedures, safety standards, and code requirements.
Oversee and complete the apartment make-ready process, including pre-move-out inspections, maintenance punch lists, vendor scheduling, supply acquisition, repairs, and inspection of completed work.
Develop standards for cleanliness and appearance across community grounds, amenities, building exteriors, market-ready interiors, breezeways, curbs, signage, leasing office, garbage areas, parking lots, and other common areas.
Periodically inspect work performed by service team members and develop corrective action plans as needed.
Periodically inspect contractor, vendor, and service-provider work to verify quality, materials, and services meet required standards, scope, and specifications.
Maintain adequate inventory of spare parts and maintenance materials; work with the Community Manager to order supplies and tools within budget guidelines.
Complete monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
Assist the Community Manager with budgeting for routine repairs, maintenance, and capital projects.
Support cost-cutting and expense-control programs by repairing rather than replacing parts when possible, avoiding waste, and using tools and equipment correctly.
Conduct scheduled Greystar safety meetings, ensure current and accessible MSDS sheets, and stay current on OSHA and other safety laws and requirements.
Provide respectful customer service, answer questions, respond sensitively to maintenance complaints, and complete assigned work orders with efficiency and urgency.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) employee medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.