Maintenance Supervisor (Banyan on Washington)
About The Position
Mark-Taylor is hiring a Maintenance Supervisor, also referred to as a Manager of Facilities and Service, for Banyan on Washington in Phoenix, Arizona. The role leads service and facilities staff while performing and overseeing hands-on maintenance to keep the community operating smoothly and maintain or enhance its value. The supervisor supports leasing by managing apartment make-ready and turn activity, coordinates vendors and contractors, oversees capital projects, and provides customer service to residents and team members. The position shares rotating on-call duty with service team members, including availability to respond to the property after hours when needed. Compensation is $35.00–$36.00 per hour, with an additional $3.00 per hour for hours worked while on call. Additional hourly pay is available for qualifying EPA, CPO, and OSHA certifications. Benefits described for full-time employees include employee rent discounts subject to availability, access to Mark-Taylor amenities, appreciation events, career growth opportunities, a 401(k) with company match, paid time off, sick time, holidays, volunteer time, and medical, dental, and vision benefits. Employment is subject to pre-employment screening, including drug testing.
Requirements
- Advanced knowledge of plumbing, electrical systems, pool maintenance, HVAC, carpentry, landscape maintenance, appliances, and OSHA-related standards.
- One or more industry-specific professional certifications, such as EPA, HVAC, CPO, OSHA, or similar.
- Service orientation.
- Basic computer skills.
- At least three years of experience as a Maintenance Technician, Apartment Turn Technician, Service Technician, Make-Ready Technician, Work Order Technician, or in a similar role.
- At least one year of experience as a Maintenance Manager, Supervisor, Building Engineer, or in a similar role.
- Basic understanding of written and verbal English.
Responsibilities
- Lead the team of Service Technicians, Facilities Technicians, and Housekeepers.
- Oversee and perform hands-on maintenance necessary to maintain and enhance the value of the community.
- Inspect the property, diagnose problems, and make repairs involving HVAC, electrical, plumbing, pools, flooring, carpentry, drywall, appliances, and exterior structures.
- Manage the daily inventory of apartment homes and the Make-Ready and Turn Board to support leasing.
- Schedule contractors and vendors as needed.
- Inspect the property for safety hazards that may pose liability and correct those hazards.
- Share rotating on-call duty and be available to go to the property after hours when needed, in uniform and with a badge.
- Complete the Weekly Service Report in a timely manner.
- Follow Mark-Taylor safety protocols, programs, policies, and procedures.
- Participate in training classes.
- Train and mentor Service Technicians and Facilities Technicians.
- Maintain accurate records of preventive maintenance, work orders, inspections, inventories, pool chemical logs, make-ready work, and turn units.
- Maintain excellent customer service and positive rapport with residents and team members.
- Oversee, bid, and execute capital projects.
Benefits
- Employee rent discounts, subject to availability at each community.
- Access to Mark-Taylor amenities.
- Employee appreciation events.
- Opportunities for career growth.
- 401(k) with company match.
- Paid time off, sick time, holidays, and volunteer time.
- Medical, dental, and vision benefits for full-time employees.
- Additional hourly pay for qualifying EPA, CPO, and OSHA certifications; eligibility begins 90 days after hire and additional certification requirements may apply.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
