Maintenance Supervisor (Banyan on Washington)

Mark Taylor Residential • Phoenix, AZ

2d • Onsite

About The Position

Mark-Taylor is hiring a Maintenance Supervisor (also described as Manager of Facilities and Service) at Banyan on Washington in Phoenix, Arizona. The role helps keep the community operating smoothly through hands-on maintenance, community upkeep, and five-star service. The supervisor leads Service Technicians, Facilities Technicians, and Housekeepers; oversees maintenance work; supports leasing through apartment make-ready and turn management; and maintains positive relationships with residents and team members. The role also includes contractor coordination, safety inspections, capital project oversight, training, documentation, and participation in a rotating on-call schedule. Employees participate in pre-employment screening, including drug testing. Housing discounts are subject to availability. Certification pay eligibility begins 90 days after hire, and additional requirements may apply for some certifications.

Requirements

• Advanced knowledge of plumbing, electrical work, pool maintenance, HVAC, carpentry, landscape maintenance, appliances, and OSHA-related standards.
• One or more industry-specific professional certifications, such as EPA, HVAC, CPO, OSHA, or similar.
• Service orientation.
• Basic computer skills.
• At least three years of experience as a Maintenance Technician, Apartment Turn Technician, Service Technician, Make-Ready Technician, Work Order Technician, or in a similar role.
• At least one year of experience as a Maintenance Manager, Supervisor, Building Engineer, or in a similar role.
• Basic understanding of written and verbal English.

Responsibilities

• Lead the team of Service Technicians, Facilities Technicians, and Housekeepers.
• Oversee and perform hands-on maintenance duties to maintain and enhance the community’s value.
• Inspect the property, diagnose problems, and make repairs involving HVAC, electrical, plumbing, pools, flooring, carpentry, drywall, appliances, and exterior structures.
• Manage the daily inventory of apartment homes and the Make-Ready and Turn Board to support leasing.
• Schedule contractors and vendors as needed.
• Inspect the property for safety hazards that may pose liability and correct those hazards.
• Share rotating on-call duty with service team members and be available to go to the property after hours when needed, in uniform and with a badge.
• Complete the Weekly Service Report in a timely manner.
• Follow Mark-Taylor safety protocols, programs, policies, and procedures.
• Participate in training classes.
• Train and mentor Service Technicians and Facilities Technicians.
• Maintain accurate records for preventive maintenance, work orders, inspections, inventories, pool chemical logs, make-ready units, and turn units.
• Provide excellent customer service and maintain positive rapport with residents and team members.
• Oversee, bid, and execute capital projects.

Benefits

• Employee rent discounts, subject to availability at each community.
• Access to Mark-Taylor amenities.
• Employee appreciation events.
• Career growth opportunities.
• 401(k) with company match.
• Paid time off, sick time, holidays, and volunteer time.
• Medical, dental, and vision benefits for full-time employees.
• Additional hourly pay for EPA, CPO, and OSHA certifications; certification pay eligibility begins 90 days after hire, with possible additional requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed