Banyan Dining Supervisor

Brigham Young University – Hawaii•BYU–Hawaii, HI

4d•$20 - $25

About The Position

The Banyan Dining Supervisor oversees the daily operations of the Banyan Dining Hall, ensuring high-quality, nutritious, and cost-effective food service and excellent customer satisfaction. The Supervisor trains department employees in food preparation, service, sanitation, and safety standards. The role also includes supervising staff and workstations, coordinating schedules and training, monitoring food quality and inventory, maintaining records, and ensuring compliance with applicable policies and health and safety standards.

Requirements

Associate degree required.
At least 2 years of relevant experience in food service supervision or management.

Responsibilities

Oversee daily operations of assigned food service units, ensuring quality, consistency, and customer satisfaction.
Monitor food presentation, taste, and portion control, and consult with chefs to plan balanced, healthy, appealing, and cost-effective menus.
Maintain a visible presence in the work unit to provide support, oversight, and immediate problem resolution.
Ensure compliance with department policies, customer service standards, safety procedures, and health, safety, and sanitation standards.
Address operational challenges or concerns promptly and collaborate with the FS manager when necessary.
Assign duties and workstations, observe and evaluate staff performance, and complete disciplinary documentation when necessary.
Conduct and coordinate employee training in food preparation, service, sanitation, and safety procedures.
Develop and manage staff schedules in accordance with deadlines.
Maintain detailed records regarding meal plans, costs, and inventories.
Estimate ingredient and supply needs; manage inventory and requisition food and equipment to ensure timely service.
Recommend improvements to work procedures and employee performance to enhance service quality, efficiency, and workplace safety.
Maintain accurate and timely documentation related to employee time and attendance and other personnel matters.
Perform other duties as assigned.