Dining Supervisor
About The Position
The Dining Supervisor oversees dining services staff during a shift and supports residents’ dining experience through food service, customer service, and the setup, cleaning, and maintenance of dining and kitchen areas. The role ensures food is handled in accordance with sanitary and recognized food-serving standards, and that staff follow departmental procedures and safe work practices. The supervisor supports staffing and training, schedules work assignments, monitors supplies and equipment, and contributes to the Dietary Department’s quality assurance program. The position also participates in resident-centered care and helps plan and supervise staff for special functions involving residents, departments, and communities.
Requirements
- Food Service Sanitation certification.
- Ability to lead a team with good organization, decision-making, and communication skills.
- Strong customer service skills and ability to engage residents.
- Must have or be willing to receive a Hepatitis A vaccine if working within St. Louis County.
- Ability to perform the listed physical tasks, including lifting and carrying a 20-pound tray for 100 feet, walking continuously for half a mile, pushing or pulling specified loads, and performing a full squat.
Nice To Haves
- Supervisory experience in dining services in a health care facility.
Responsibilities
- Supervise dining services staff on a shift to provide residents with a high degree of customer service; solicit resident feedback during meal service and follow up on negative situations.
- Assist with recruiting, interviewing, selecting, and training dining services staff, ensuring they receive appropriate job-related and mentoring-program training.
- Schedule work hours, vacation and holiday coverage, personnel, and work assignments; counsel and coach staff and ensure they follow departmental policies, procedures, and dress codes.
- Ensure trained and authorized personnel operate department equipment safely; submit accident reports promptly and ensure equipment is available and in good working order.
- Recommend equipment and supply needs to the Dining Service Manager/Director and maintain adequate stock of food, supplies, and equipment.
- Inspect food storage areas and utility or janitorial closets for cleanliness, organization, and supply control, and participate in inspections by authorized government agencies.
- Ensure dining personnel follow safe food-handling practices, infection-control procedures, food and refrigeration temperature logging, and weekly sanitation procedures.
- Participate with the Dining Service leadership team in developing, implementing, and maintaining an ongoing Dietary Department quality assurance program.
- Participate in resident-centered-care meetings or activities and support resident-directed care.
- Assist with setup for special functions involving residents, other departments, and communities, including scheduling and supervising staff.
Benefits
- Paid Time Off (PTO) and PTO Sell-back.
- Retirement savings benefits with an employer match contribution.
- Education Financial Assistance.
- Employee Assistance Program (EAP).
- Wellness benefits.
- Pay advances through PayActiv.
- Caregiver support through TCARE.
- Leaves of Absence.
- Special retail deals and discounts through Perkspot.
- Commuter support.
- Extended Sick Pay, Bereavement Pay, and Jury Duty Pay for part-time employees.
- Medical/Pharmacy, Dental, Vision, Flexible Spending Accounts, Life insurance, Disability coverage, Voya income protection benefits, and Pet insurance for full-time or Weekend Option employees.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
