Dining Room Supervisor

American House Senior Living Communities • Rochester Hills, MI

10d

About The Position

The Dining Room Supervisor assists with supervising wait staff as they prepare the dining room for meals, serve meals to residents and guests, and service the dining room after meals. The role helps provide made-to-order dining with crisp linen tablecloths, fine china, fresh ingredients, and evolving seasonal and regional menus featuring signature dishes and daily specials.

The supervisor oversees dining room staff and day-to-day operations to ensure a quality dining experience in a pleasant, clean environment. The position involves staffing-schedule coordination and direct employee supervision, including responsibilities related to hiring, training, work assignments, performance, discipline, and resolving complaints and problems. The schedule is 80 hours biweekly and requires flexibility to work evenings, weekends, and holidays.

Requirements

• Two years of related experience and/or training, or an equivalent combination of education and experience, in hospitality, senior living, or club dining rooms is preferred.
• Current ServSafe certification is required.
• Flexibility to work evenings, weekends, and holidays is required; the schedule is 80 hours biweekly.
• Compassion for and a desire to work with elderly people.
• Excellent interpersonal skills for interacting with residents and other staff.
• Reliable transportation and a valid driver’s license.
• Successful completion of a background check with fingerprinting and drug testing is required for a job offer.

Nice To Haves

• Two years of related experience and/or training, or an equivalent combination of education and experience, in hospitality, senior living, or club dining rooms.

Responsibilities

• Oversee dining room staff and maintain a pleasant, clean environment to provide a quality dining experience.
• Supervise the day-to-day operations of the dining room.
• Assist in establishing and monitoring staffing schedules, and fill staffing gaps to help avoid overtime or wages exceeding budget.
• Ensure dining room personnel provide exceptional customer service by seating residents, presenting menus and specials, answering questions, and making suggestions about food and services.
• Directly supervise dining room employees in accordance with organizational policies and applicable laws.
• Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; and address complaints and resolve problems.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed