Dining Room Supervisor

Cogir Management, USA•Wake Forest, NC

About The Position

The Dining Room Supervisor leads daily front-of-house operations in the community restaurant and helps create an exceptional dining experience for residents. The role trains and manages dining room staff, coordinates with the kitchen, accommodates resident preferences and special requests, resolves concerns, and maintains food safety and sanitation compliance. The supervisor also prepares schedules, supports inventory and budget controls, organizes dining events, and covers shifts resulting from call-offs. The position suits a hospitality-focused leader who builds strong relationships with residents and promotes a safe, comfortable workplace.

Requirements

  • High school diploma or equivalent.
  • Food Handler Card or ServSafe certification, or ability to obtain one.
  • Understanding of kitchen and dining sanitation and food codes.
  • At least four years of full-cycle food service experience in an upscale dining environment.
  • Excellent interpersonal and communication skills.
  • Team-player attitude and demonstrated leadership skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Problem-solving and conflict-resolution skills.
  • Friendly, patient, and professional demeanor.
  • Strong attention to detail and commitment to excellent customer service.
  • Availability to work flexible shifts, including weekends and holidays.

Nice To Haves

  • Two years of supervisory or front-of-house/dining room management experience.
  • Previous experience in senior living.

Responsibilities

  • Direct and manage front-of-house food and beverage staff.
  • Ensure residents receive a high-quality dining experience.
  • Provide initial and ongoing training for dining room staff, including servers and support personnel.
  • Prepare weekly schedules, adjust staffing for community events, and maintain budget controls.
  • Monitor table assignments and seating arrangements to accommodate resident needs and preferences.
  • Organize and oversee special dining events, holiday celebrations, and themed meals.
  • Assist with inventory control for food, alcohol, supplies, and equipment.
  • Monitor food-handling procedures and service flow.
  • Order and manage dining room supplies, including linens, utensils, and tableware.
  • Build relationships with residents and address their feedback, concerns, and special requests.
  • Provide a safe and comfortable work environment while following company policies and procedures.
  • Cover shifts resulting from call-offs.
  • Ensure compliance with local health department regulations and Cogir Senior Living standards.

Benefits

  • Competitive wages
  • Training and growth opportunities
  • Early access to paycheck (pay on demand)
  • Health, dental, vision, and life insurance
  • Paid vacation, holidays, and sick leave
  • 401(k) with company match
  • Free meals at work
  • Employee Assistance Program
  • Employee referral program
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