Dining Room Supervisor

RL Communities • Fayetteville, NY

2d • $22 - $24

About The Position

At Resort Lifestyle Communities (RLC), serving seniors is described as a calling. Team members work in a close-knit, servant-hearted community guided by the values of Respect, Honesty, Kindness & Compassion, and Service Excellence. The company’s goals include happy employees, happy residents, full occupancy, and on-budget operations.

The Dining Room Supervisor is an active lead server during meal periods and helps shape an exceptional dining experience for residents and guests. As a member of the community leadership team, the supervisor contributes to the community’s culture, operations, and resident experience, helping make meals meaningful opportunities for connection.

The primary schedule is Tuesday through Saturday, 11:00 a.m. to 7:30 p.m. Additional hours to assist with events and holidays are required.

Requirements

• Must be at least 21 years of age.
• Basic Microsoft Office skills, including Excel and Outlook.
• ServSafe® Manager food safety certification, or ability to obtain it within 90 days of hire.
• Food Handlers permit as required by local ordinances, or ability to obtain it within two weeks of hire.
• Availability for the primary Tuesday–Saturday schedule of 11:00 a.m.–7:30 p.m., with additional hours for events and holidays.

Nice To Haves

• Previous service leadership experience is desired.

Responsibilities

• Hire and onboard Servers in coordination with Community Managers and/or the Executive Chef.
• Train and coach Servers, support their development and growth, and ensure schedules align with the RLC Labor Model.
• Ensure dining room cleanliness, organization, and systems follow the RLC Operations Guide.
• Monitor, stock, and clean the Chef’s Pantry and Bistro to maintain freshness, sanitation, and presentation.
• Assign cleaning responsibilities and supporting tasks to Servers.
• Lead and monitor dining service quality to support resident and guest satisfaction.
• Personally welcome new residents following the RLC Orientation process.
• Ensure prompt retrieval of room service trays.
• Participate in community leadership meetings and collaborate with the team to address resident needs, plan events, and support business objectives.

Benefits

• Competitive compensation and benefits.
• Access pay anytime.
• $341 benefit stipend per pay period to apply toward health, dental, and vision coverage; life insurance; short- and long-term disability; HSA, FSA, and LSA; accident and hospital indemnity; and legal and identity theft protection.
• Paid Time Off.
• 401(k) with employer match.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed