Maintenance Supervisor - WorldMark Havasu Dunes Resort

Travel + Leisure Co.•Lake Havasu City, AZ

About The Position

The Maintenance Supervisor supports the Rooms Manager in leading, planning, organizing, and directing the engineering department efficiently and effectively while maintaining the company’s quality standards. The role supervises and directs Engineering Technicians, conducts safety inspections, and helps maintain compliance with Occupational Safety and Health Administration (OSHA) regulations, including the Global Harmonized System for chemicals (GHS). The supervisor assists with engineering department and vendor operations, supports daily operations and financial matters, and helps ensure the department meets internal, quality, and loss prevention audit standards. The role also partners with Human Resources and department leadership on compliance and workplace standards, develops vendor and contractor relationships, requests bids, and supports resort management initiatives.

Requirements

  • Three years of related work experience.
  • One or more years of experience in mechanical fields such as HVAC, electrical, or plumbing.
  • CPO and CPR certifications, or willingness to obtain them.
  • OSHA certification and EPA certification.
  • Strong contractor and vendor negotiation skills.
  • Knowledge of safe use of power tools and shop tools.
  • Knowledge and experience with pool pumps and filtration systems.
  • Knowledge of ADA requirements.
  • Ability to read blueprints.
  • Knowledge of fire codes and fire protection.
  • Analytical ability to understand numbers and their impact, including the ability to work under pressure.
  • Broad knowledge of concepts, practices, and procedures for managed work groups and how they support related operations.
  • Strong leadership ability and excellent communication skills.
  • Ability to provide high-level customer service to current and prospective owners and maintain a positive brand image and company reputation.
  • Respectful and humble approach, with the ability to motivate others, communicate expectations, and follow up.
  • Professional appearance and excellent communication when dealing with guests and corporate personnel.
  • Valid driver’s license.
  • Computer proficiency, including Microsoft Word, Excel, and Outlook.

Nice To Haves

  • Certifications in HVAC, electrical, and plumbing.
  • One year of supervisory experience.

Responsibilities

  • Assist engineering leadership with management of the engineering department and vendor operations.
  • Direct and supervise Engineering Technicians in the department’s daily operations.
  • Ensure the engineering department meets internal, quality, and loss prevention audit standards.
  • Partner with Human Resources and department leadership to follow compliance and workplace standards.
  • Collaborate with department leadership and support the engineering department’s financial aspects.
  • Build working relationships with vendors and contractors and develop knowledge of HOA.
  • Request and receive bids for presentation to resort management.
  • Support and implement resort management strategic initiatives and programs.
  • Perform safety inspections and maintain OSHA and GHS compliance.

Benefits

  • Medical coverage.
  • Dental coverage.
  • Vision coverage.
  • Flexible spending accounts.
  • Life and accident coverage.
  • Disability coverage.
  • Paid time off, depending on position.
  • Parental leave, depending on position.
  • Holidays, depending on position.
  • Paid time to volunteer at an approved organization through Wish day.
  • 401(k) with employer match, subject to eligibility requirements.
  • Legal and identity theft plan.
  • Voluntary income protection benefits.
  • Wellness program, subject to provider availability.
  • Employee Assistance Program.
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