Maintenance Supervisor - The Metropolitan-Fishers

Ackermann Group•Fishers, IN
•Onsite

About The Position

Ackermann Group is seeking a full-time Maintenance Supervisor for The Metropolitan, a 304-unit community in Fishers, Indiana. The supervisor collaborates with the Community Manager to oversee the community’s day-to-day maintenance needs. The role requires trade-related proficiency, strong communication and customer-service skills, technical and organizational ability, familiarity with maintenance budgets, and the ability to manage contractors and parts inventory. The Maintenance Supervisor oversees interior and exterior building and grounds maintenance, coordinates the property’s preventive maintenance plan and capital improvement projects, and performs specialist-level troubleshooting and repairs across maintenance trades. The position also involves supervising team members, maintaining market-ready apartments and amenities, managing service requests and maintenance records, and responding to periodic after-hours emergencies. The stated schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with an emergency on-call rotation designated by the Community Manager.

Requirements

  • At least 3 years of related experience demonstrating broad knowledge of general maintenance.
  • Supervisory experience.
  • EPA Type I & II Certification.
  • Availability to work full-time Monday through Friday, 8:00 a.m. to 5:00 p.m., with an emergency on-call rotation designated by the Community Manager.
  • Exceptional attention to detail.
  • Positive, team-oriented attitude.
  • Valid driver’s license, proof of insurance, and reliable transportation.
  • High school diploma or equivalent.

Nice To Haves

  • CPO certification.
  • CAMT certification.
  • Experience with Aquatherm systems.
  • Experience with Microsoft Outlook and Office products.

Responsibilities

  • Oversee day-to-day maintenance needs in collaboration with the Community Manager.
  • Perform physical, supervisory, and administrative activities related to interior and exterior building and grounds maintenance.
  • Ensure the unit make-ready schedule meets expectations and vacant units are market-ready.
  • Manage maintenance supplies, inventory, and budget.
  • Perform snow removal.
  • Respond to periodic after-hours emergency maintenance requests as part of the on-call rotation.
  • Ensure timely completion of service requests and keep community amenities market-ready.
  • Use Ackermann technology and software to document, manage, and report maintenance activities and budgets.
  • Negotiate rates and maintain positive relationships with local service providers and vendors.
  • Participate in the hiring process.
  • Coordinate execution of the property’s preventive maintenance plan.
  • Perform specialist-level troubleshooting and repairs involving plumbing, electrical, carpentry, appliance repair, HVAC, and painting.
  • Direct routine, meaningful meetings with team members.
  • Take responsibility for other work-related tasks as assigned by the Community Manager.
  • Participate in planning and execution of capital improvement projects.

Benefits

  • Competitive hourly compensation with quarterly bonus and lease renewal commission potential.
  • Medical, dental, and vision insurance.
  • 401(k) retirement program with company match.
  • Paid time off, including sick time, vacation, holidays, and birthday.
  • Employee rent discount at any Ackermann community.
  • Career coaching and development.
  • Company engagement events.
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