JW Marriott Maintenance Room Technician

AHC Hospitality•Grand Rapids, MI
•Onsite

About The Position

AHC Hospitality is hiring a Maintenance Room Technician for the JW Marriott Grand Rapids. This full-time, first-shift position focuses primarily on preventive maintenance in guest rooms. The technician is expected to develop the ability to work independently and may assist with service calls and projects. Guest rooms are the top priority: the technician identifies and resolves repairs before rooms are rented. Duties may include basic HVAC, plumbing, electrical, hardware, carpentry, painting, wallpaper, drywall, tile, and fixture repairs. The position requires weekend availability, including Saturdays and Sundays. The technician maintains hotel facilities, tools, and equipment; follows safety and security procedures; records daily activities for communication across shifts; keeps work areas clean and organized; and completes assigned work safely and professionally. The role requires a high school diploma, GED, or equivalent relevant work experience. Hotel maintenance experience is preferred but not required.

Requirements

  • High school diploma, GED, or equivalent years of relevant work experience.
  • Strong communication and customer service skills.
  • Ability to work well with the Engineering Department and other hotel staff.
  • Ability to use technology, including a smartphone and computer.
  • Mechanical aptitude.
  • Ability to carry out oral and written instructions and learn tasks, hotel standards, policies, and procedures.
  • Ability to work weekends, including Saturdays and Sundays.
  • Ability to lift and/or move up to 75 pounds.
  • Ability to stand, walk, climb, and run; handle or feel objects; reach frequently; and occasionally sit, stoop, kneel, crouch, or crawl.
  • Ability to use ladders, lifts, and scaffolding.

Nice To Haves

  • Valid driver's license.
  • Previous hotel maintenance experience.
  • Wallpaper, painting, and wood touch-up skills.
  • Prior experience in the hotel industry.

Responsibilities

  • Perform preventive maintenance primarily in guest rooms and identify and resolve repairs before rooms are rented.
  • Perform repairs involving toilets, tubs and showers, plumbing fixtures, drains, light switches, outlets, light fixtures, lamps, light bulbs, ceiling tiles, hardware, carpentry, drywall, paint, wallpaper, tile, grout, and wood finishes.
  • Understand, operate, and troubleshoot electrical, plumbing, and HVAC systems, including using a multimeter to troubleshoot voltage and controls.
  • Read and understand blueprints, schematic drawings, and technical parts breakdowns.
  • Use ladders, lifts, and scaffolding as needed.
  • Maintain, clean, protect, and secure tools and equipment.
  • Maintain a daily log of activities to communicate with other shifts.
  • Clean engineering areas as directed by Engineering Management and keep work areas neat and organized.
  • Complete assigned work safely and professionally, follow safety and security procedures, and maintain hotel facilities and related equipment.
  • Perform duties assigned by Engineering Management and report to work on time in a full Engineering uniform.

Benefits

  • Medical, dental, and vision benefits
  • 401(k)
  • Paid vacation
  • Discounted downtown parking
  • Free employee meals
  • Hotel and restaurant discounts
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