JW Marriott Maintenance Room Technician

AHC Hospitality•Grand Rapids, MI
•Onsite

About The Position

The Maintenance Room Technician focuses primarily on preventive maintenance in guest rooms, identifying and resolving repairs before rooms are rented. The technician is developing proficiency to work independently and may assist with service calls and projects. Duties can include basic HVAC and plumbing repairs, toilet and tub or shower repairs, changing bulbs, repairing hardware and light fixtures, wallpaper and paint repairs, tile work, replacing ceiling tiles, and replacing switches and outlets. The role also involves maintaining hotel facilities, tools, equipment, and engineering work areas; following safety and security procedures; communicating work activities through a daily log; and completing assigned work safely, professionally, and efficiently. This is a full-time, first-shift position that requires availability to work weekends, including Saturdays and Sundays.

Requirements

  • High school diploma, GED, or equivalent years of relevant work experience.
  • Strong communication and customer service skills.
  • Ability to work well with the Engineering Department and other hotel staff.
  • Ability to use technology, including a smartphone and computer.
  • Mechanical aptitude.
  • Ability to learn new tasks and follow oral and written instructions.
  • Ability to lift and/or move up to 75 pounds.
  • Ability to meet the stated physical demands, including standing, walking, climbing, running, using hands and fingers, reaching, and using ladders, lifts, and scaffolds.

Nice To Haves

  • Valid driver's license.
  • Previous hotel maintenance experience.
  • Wallpaper, painting, and wood touch-up skills.
  • Prior experience in the hotel industry.

Responsibilities

  • Perform preventive maintenance, primarily in guest rooms, and identify and complete repairs before rooms are rented.
  • Perform repairs to toilets, tubs and showers, plumbing fixtures, drains, light fixtures, lamps, switches, outlets, hardware, drywall, paint, wallpaper, tile, grout, wood finishes, and ceiling tiles.
  • Assist with service calls and projects as proficiency develops.
  • Operate, troubleshoot, and perform repairs involving electrical, plumbing, HVAC, and controls.
  • Use a multimeter to troubleshoot low- and high-voltage systems and controls.
  • Use ladders and lifts and follow fall-protection practices.
  • Read and understand blueprints, schematic drawings, and technical parts breakdowns.
  • Clean, protect, secure, and maintain hotel tools and equipment.
  • Maintain a daily log of activities to communicate with other shifts.
  • Clean engineering areas as directed by Engineering Management and keep work areas neat and organized.
  • Complete assigned work safely and professionally, and maintain hotel facilities and related equipment in a safe and efficient manner.
  • Follow safety and security procedures and maintain a professional image.
  • Carry out instructions and learn hotel standards, policies, procedures, and new tasks.
  • Perform duties assigned by Engineering Management and report to work on time in a full Engineering uniform.
  • Work weekends, including Saturdays and Sundays.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Paid vacation
  • Discounted downtown parking
  • Free employee meals
  • Hotel and restaurant discounts
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