Maintenance Porter, DOT Shuttle Operations

Metropolis Technologies•Des Moines, IA

8d•Onsite

About The Position

The Maintenance Porter maintains a clean appearance at the facility and DOT-regulated shuttle operation by performing maintenance and cleaning tasks for the facility and/or shuttle buses. The role may also assist customers, respond to complaints, and cover other operational duties as needed. The position is located in Des Moines, Iowa.

Requirements

A valid CDL Class A, B, or C driver’s license, depending on location hiring needs; a Passenger Endorsement is required if operating shuttle buses with a capacity of 15 or more passengers.
A DOT Medical Card (Medical Examiner’s Certificate) is required.
High school diploma or a combination of experience and education.
Ability to read, write, and interpret English and respond to common customer inquiries or complaints.
Clear oral communication, including listening, seeking clarification, and responding to questions.
Clear written communication and ability to read and interpret written information.
Customer-service skills and a positive attitude when responding to service requests.
Adaptability to workplace changes, delays, and unexpected events.
Sound and accurate judgment and professionalism under pressure.
Ability to use hands and fingers, communicate with customers and coworkers, sit, reach, stand, walk, climb, balance, stoop, kneel, crouch, twist, turn, stretch, and bend.
Ability to regularly lift and move 50 pounds or more and move at a relatively quick pace.
Close vision, peripheral vision, and ability to adjust focus.

Responsibilities

Move shuttle buses for fueling, cleaning, and general maintenance.
Shovel, plow, or blow snow from facility ramps and designated areas using shovels, snow blowers, and other light-duty equipment.
Paint facility areas as directed to keep signs, doors, walls, curbs, islands, and other painted surfaces neat and properly maintained.
Complete maintenance and cleaning tasks on checklists and as directed, removing dirt, dust, litter, and debris with brooms, mops, brushes, and other hand tools.
Promptly report suspected or observed policy violations, safety hazards, and unusual occurrences to the facility manager.
Assist customers in the facility or as directed by the facility manager or supervisor.
Resolve customer complaints independently or with a supervisor’s assistance.
Learn all aspects of the operation and cover other duties, including cashier duties, as needed.
Maintain a neat, clean appearance and wear the complete uniform before and during scheduled shifts.
Perform other duties as assigned.