Maintenance Porter

Metropolis Technologies•Atlanta, GA

20h•$15 - $16•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company using computer vision to provide checkout-free parking experiences. It operates a large parking network across North America and Europe. The Maintenance Porter performs facility maintenance and cleaning duties while interacting with customers. The role includes housekeeping, equipment checks, basic upkeep and repair-related tasks, and customer service. Previous experience is preferred but is not required for all positions. The employee must be able to work with minimal supervision and may be assigned other duties as needed. The position is located in Atlanta, Georgia.

Requirements

High school diploma or a combination of experience and education.
Ability to perform each essential duty satisfactorily, with reasonable accommodations where applicable.
Ability to work with minimal supervision.
Ability to read, write, and interpret English and respond to common customer inquiries or complaints.
Clear oral communication, including listening, seeking clarification, and responding to questions.
Clear written communication and ability to read and interpret written information.
Positive customer-service attitude and responsiveness to service requests.
Ability to adapt to workplace changes, delays, and unexpected events.
Sound and accurate judgment and professionalism under pressure.
A valid state-issued driver’s license with a current address and acceptable driving record is required only when expected to drive a company vehicle or on company business.
Availability for special shift requirements may vary by location; where applicable, availability for third shift and/or weekends may be required.
Ability to use hands and fingers and communicate with customers and fellow employees.
Ability to sit; reach; stand or walk for extended periods, up to eight hours; climb, balance, stoop, kneel, crouch, twist, turn, stretch, and bend frequently.
Ability to regularly lift and move 50 pounds or more and move at a relatively quick pace.
Ability to work around dust, chemicals, and other possible irritants and in extreme weather conditions, including rain, snow, cold, and heat.
Required vision abilities include close vision, peripheral vision, and the ability to adjust focus.

Nice To Haves

Previous experience is preferred, though not required for all positions.
Facility maintenance, electrical, or painting experience or skills training may be required depending on the job assignment and facility.

Responsibilities

Complete facility maintenance and cleaning tasks on checklists and as directed by the facility manager or supervisor, removing dirt, dust, litter, and debris with brooms, mops, brushes, and other hand tools.
Walk the garage daily to identify and correct maintenance problems.
Sweep and clean garage entrances, exits, stairwells, rails, booth, office, restrooms, and other designated areas.
Empty trash cans in the garage, booth, and office.
Paint facility areas and surfaces as directed, including poles, signs, doors, walls, curbs, islands, and gates.
Replace burned-out bulbs.
Apply oil absorbent to oil spills.
Submit requests for repairs or maintenance.
Check safety items, including gate arms and clearance bars, for proper condition and security.
Check ticket spitters and gates daily for operation, ticket supply, clock accuracy, and appearance.
Provide ticket and gate-counter records to the manager.
Maintain an inventory of janitorial supplies and a garage or lot sweep sheet.
Operate automatic sweepers, scrubbers, outdoor equipment, and other electrical tools as applicable.
Remove snow from entrance and exit ramps and designated areas using shovels, snow blowers, or other light-duty equipment.
Report suspected policy violations, safety hazards, and unusual occurrences to the facility manager promptly.
Follow the Three Keys to Customer Satisfaction and Five Customer Service Behaviors during customer interactions.
Assist customers in the facility or as directed by the facility manager or supervisor.
Resolve customer complaints independently or with a supervisor’s assistance.
Learn all aspects of facility operations and cover other duties, including cashier or attendant duties, as needed.
Maintain a neat, clean appearance and wear the complete uniform before and during scheduled shifts.
Perform other duties as assigned.