Maintenance Lead (FT) - Crystal Mountain Hotel

Schulte Hospitality GroupEnumclaw, WA
Onsite

About The Position

The Maintenance Lead will be responsible for overseeing the condition and appearance of guest rooms, cabooses, cabins, restaurant, bar, and other facilities. This role involves performing routine maintenance tasks, scheduling preventative maintenance, and reporting on major repair needs. The Maintenance Lead will also perform minor adjustments on HVAC systems and furniture, establish safety protocols, and assist guests with questions about property amenities and local attractions. Other duties and special projects may be assigned.

Requirements

  • 4+ years previous hotel maintenance and/or facilities experience preferred.
  • Ability to communicate effectively and understand written and verbal instructions in English
  • Pool/hot tub certification preferred
  • Experience with snow grooming equipment preferred
  • Must have, or be able to obtain, a state driver's license
  • All crew members are subject to a background check.
  • Maintenance is an active role, involving frequent bending, reaching overhead and squatting.
  • Lifting, carrying, and placing objects weighing up to 50 lbs. without assistance.
  • Pushing/pulling objects weighing up to 75 lbs. without assistance.
  • Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
  • Remaining on your feet for extended periods of time.
  • The noise level in the work environment can be moderate and occasionally loud (typical of a hotel setting).

Nice To Haves

  • Expert level of knowledge of hotel maintenance and how to fix everyday property needs.
  • A safety-first approach, and demonstrated attention to detail
  • Great customer service skills and a professional, friendly, low-drama attitude.
  • Strong verbal communication skills and a team player mindset.
  • An ability to learn new things quickly, and a willingness to teach others
  • Be able to work in a fast-paced environment, and to keep on track, even when things get busy.

Responsibilities

  • Overseeing the condition and appearance of our guest rooms, cabooses, cabins, restaurant, bar and other facilities.
  • Performing routine maintenance tasks such as painting, carpet/floor cleaning, plumbing, caulking etc.
  • Scheduling and overseeing preventative maintenance in all guest rooms and public areas
  • Overseeing and reporting on major repair needs, including working with an asset manager to strategize an approach to major issues.
  • Performing minor adjustments on HVAC systems, room furniture, fixtures and other items in the hotel and restaurant.
  • Establishing safety protocols and emergency weather response on site and making sure the team is aware of any active safety concerns and/or red-tagged equipment.
  • Taking care of our guests and helping answer their questions. Be familiar with property amenities, local recommendations and fun things to do in the area.
  • Performing other duties or special projects as assigned.

Benefits

  • Work today, get paid today, with Daily Pay!
  • Free telemedicine and virtual mental health care access for all crew members starting day one!
  • Multiple health insurance and life insurance options
  • 401k plan + company match
  • Paid time off for eligible crew members
  • Holiday pay/ paid holidays
  • Pet insurance
  • Employee Assistance Program
  • Discounted hotel rooms
  • Savings Marketplace discounts on event tickets, electronics, gym memberships + more!
  • Brand Perks -- Hotel discounts, outdoor life perks, and so much more!
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