Bartender (SEASONAL) - Crystal Mountain Hotel

Schulte Hospitality Group • Enumclaw, WA

2d • Onsite

About The Position

The Bartender is responsible for greeting guests, taking food and drink orders, and ensuring efficient and professional service. This role requires a thorough understanding of menu items, ingredients, and preparation methods to assist guests with dietary needs and suggestions. The Bartender will communicate with kitchen staff to ensure order accuracy and address special requests. Prompt delivery of food and drinks, adherence to safe food handling and alcohol service standards, and effective complaint resolution are key aspects of this position. Additionally, the Bartender will operate the Point of Sale (POS) system, manage cash handling and tip pooling, and maintain the cleanliness and setup of the bar area. This role may also involve operating various equipment and assisting with bussing tables during slower periods. Bartenders are expected to be knowledgeable about property amenities and local recommendations to enhance the guest experience. Other duties and special projects may be assigned.

Requirements

• 1+ years previous experience in a food and beverage setting preferred.
• Must be able to obtain state food-handlers certification.
• Must be able to obtain state alcohol-servers certification.
• Frequent bending, reaching overhead and squatting.
• Lifting, carrying, and placing objects weighing up to 30 lbs. without assistance.
• Pushing/pulling objects weighing up to 75 lbs. without assistance.
• Remaining on your feet for extended periods of time.
• Remaining stationary for one (1) hour, move about/traverse property spaces, push, kneel, bend, balance, squat, reach and stretch for up to eight (8) hours per day
• Ability to communicate effectively and understand written and verbal instructions in English

Nice To Haves

• Great customer service skills and a professional, friendly, low-drama attitude.
• Strong verbal communication skills and a team player mindset.
• Be able to work in a fast-paced environment, and to keep on track, even when things get busy.
• A knack for keeping things neat and organized, and an eye for detail for all things food and beverage

Responsibilities

• Greet guests in the bar area and take all food and drink orders in an efficient manner, following the established steps of service.
• Maintain an understanding of all menu items and ingredients and assist guests with any dietary or preparation questions and suggestions.
• Communicate directly with back of the house crew to ensure that orders are delivered correctly and all special requests are addressed and accommodated.
• Deliver food and drinks promptly, professionally, and within LOGE established service expectations, including maintaining safe food handling, alcohol service, and sanitation standards.
• Promptly address and correct any complaints or issues. Relay relevant information or complaints directly to supervisor.
• Understand LOCATION POS and F&B ticketing system software, and correctly enter each order. Collect tickets and follow proper cash handling and tip pool procedures.
• Ensure that the bar area is properly set-up prior to and after service period. Keep clean and neat while meeting all established sanitation standards.
• May be asked to operate equipment, including but not limited to iced tea/soda machine, blender, coffee machine, fire extinguisher, etc.
• Maintain safe food handling and sanitation standards and assist with bussing tables during down periods.
• Take care of our guests and help answer their questions. Be familiar with property amenities, local recommendations and fun things to do in the area.
• Perform other duties or special projects as assigned.

Benefits

• Work today, get paid today, with Daily Pay!
• Free telemedicine and virtual mental health care access for all crew members starting day one!
• Multiple health insurance and life insurance options
• 401k plan + company match
• Paid time off for eligible crew members
• Holiday pay/ paid holidays
• Pet insurance
• Employee Assistance Program
• Discounted hotel rooms
• Savings Marketplace discounts on event tickets, electronics, gym memberships + more!
• Brand Perks -- Hotel discounts, outdoor life perks, and so much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed